Shield Salcedo Email & Phone Number
Omnichannel and Telephony Administrator @ Orbit Insurance Services
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Shield Salcedo Location
- Toronto, ON, CA
Shield Salcedo Work
- 2025 -now Omnichannel and Telephony Administrator @
- 2024 -now Software Development Manager @
- 2024 -2024 Frontend Developer @
- 2023 -2023 IT Administrator @
- 2020 -2023 Technical Lead and Technical Program Manager @
- 2011 -2020 Senior Application Support | Digital Call Recording (DCR) Specialist Telecommunications Engineer @
- 2010 -2011 Telephony and Systems Support – Sitel Baguio (In-House Client Resource) @ Teledatacomm Philippines, Inc.
- 2008 -2009 Tech Team Lead Supervisor @
Shield Salcedo Education
- Centennial College
Ontario College Advanced Diploma with Honours (Software Engineering Technology)
2023-2024 - Immaculada Concepcion Colleges
High School/Secondary Diplomas and Certificates
- Saint Louis University
Bachelor of Science (Electronics and Communications Engineering)
Shield Salcedo Skills
- Next.js
- Tailwind CSS
- PostgreSQL
- Xcode
- Axios
- API Development
- Apollo GraphQL
- JSON Web Token (JWT)
- Amazon CloudFront
- Web Development
- OAuth
- Postman
- Chrome Extensions
- Migration Projects
- Upgradation
- Linux
- Nonprofit Volunteering
- Software Development
- Redux
- TypeScript
- Figma (Software)
- DevOps
- iOS Development
- Android Development
- React Native
- Networking
- MySQL
- Thymeleaf
- React.js
- MongoDB
- Spring Boot
- Snowflake Cloud
- Ivanti Remote Support
- Windows Server 2016
- Google Workspace
- Bria
- Node.js
- Java
- .NET Framework
- ASP.NET MVC
- Okta Administration
- Jira Service Desk
- Verint
- Microsoft SQL Server
- IT Project & Program Management
- Amazon Web Services (AWS)
- Telecommunications Management
- System Monitoring
- System Administration
- Operational Excellence
- Software Project Management
- Software Design
- Avaya
- ACD
- Call Center
- Call Routing
- VoIP
- Telephony
- Telecommunications
- Vendor Management
- LAN-WAN
- Management
- Audix
- CTI
- ISDN
- Call Centers
- Technical Support
- Service Delivery
- IT Operations
- ITIL
- Avaya Technologies
- Contact Centers
- Avaya Products
- NICE Call Recording
- Git
- GitHub
- PBX
- Unified Communications
- Security
- Help Desk Support
- Wireless
- Cabling
- Outsourcing
- Customer Satisfaction
- Inbound Marketing
- Sla
- WAN
- Network Design
- Call Center Development
- BPO
- Customer Experience
- IP
- Training
- SIP
- COPC
- Contact Center Management
- IEX
- Transition Management
- Call Logging
- VPN
- Service Level Agreements Sla
- Lan Wan
- Service Level Agreements
Shield Salcedo Summary
- Shield Salcedo, based in Toronto, ON, CA, is currently a Omnichannel and Telephony Administrator at Orbit Insurance Services. Shield Salcedo brings experience from previous roles at Shield InfoTech Solutions, Centennial Innovates | Applied Research, Innovation & Entrepreneurship, Insurance Supermarket International Canada and Sitel. Shield Salcedo holds a 2023 - 2024 Ontario College Advanced Diploma with Honours in Software Engineering Technology @ Centennial College. With a robust skill set that includes Next.js, Tailwind CSS, PostgreSQL, Xcode, Axios and more. Shield Salcedo has 2 emails and 1 mobile phone numbers on RocketReach.
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