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Shibu Kumar Work
Service Quality Manager @ (February 2017 - Present)
Quality Manager @ (May 2014 - June 2016)
Asst. Manager Quality @ (January 2013 - April 2014)
Quality Lead @ (May 2003 - December 2012)
Shibu Kumar Education
St Josephs College Arts Science
Bachelor of Science (BSc)
INSAID
GCDAI
Shibu Kumar Skills
Quality Center
BPO
Manual Testing
QTP
Business Analysis
Team Management
Process Improvement
Transition Management
Service Delivery
Quality Assurance
Offshoring
PowerPoint
MIS
Business Process Improvement
Supply Chain Management
Integration
Customer Service
Research
Customer Relationship Management Crm
Customer Relationship Management
Shibu Kumar Summary
Shibu Kumar, is currently a Service Quality Manager at Janalakshmi Financial Services. Shibu Kumar brings experience from previous roles at Hinduja Global Solutions, WNS Global Services and Mphasis. Shibu Kumar holds a Bachelor of Science (BSc) @ St Josephs College Arts Science. With a robust skill set that includes Quality Center, BPO, Manual Testing, QTP, Business Analysis and more. Shibu Kumar has 2 emails on RocketReach.
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