Shey Timbas Email & Phone Number
Director Operations Management @ Agents Only Technologies
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Shey Timbas Location
- Valenzuela, NCR, PH
Shey Timbas Work
- Director Operations Management @ (August 2021 - Present)
- Director Of Operations @ (November 2020 - August 2021)
- Director Site Operations @ (August 2017 - November 2020)
- Senior Manager Business Operations @ (January 2011 - July 2017)
- Skills Trainer @ (December 2005 - January 2011)
- Technical Sales Representative @ (October 2004 - December 2005)
- Process Engineer @ (December 2003 - October 2004)
Shey Timbas Education
- Adamson University
Bachelor of Engineering (BE) (Industrial Engineering)
1997-2002
Shey Timbas Skills
- Problem Solving
- Cross-functional Communication
- Cross-cultural Communication Skills
- Cross-functional Team Leadership
- Customer Service Management
- Compliance Management
- Contingent Workforce
- Quality Management
- Training & Development
- Business Analysis
- Change Management
- People Management
- Service-Level Agreements (SLA)
- Business Process Outsourcing (BPO)
- Telco Industry
- Agile Project Management
- Lean Six Sigma
- Program Management
- Client Relations
- Product Development
- Business Process Improvement
- SOP Development
- Project Management
- Virtual Teams
- BPO
- Call Centers
- Contact Centers
- Operations Management
- Customer Experience
- Performance Management
- Soft Skills
- Team Leadership
- Training
- Team Management
- Customer Service
- Employee Engagement
- Process Improvement
- Coaching
- Team Building
- Leadership
- Call Center Development
- Customer Satisfaction
- Service Delivery
- Management
- Outsourcing
- Vendor Management
- CRM
- Workforce Management
- Executive Leadership
- Agile Methodologies
Shey Timbas Summary
- Shey Timbas, based in Valenzuela, NCR, PH, is currently a Director Operations Management at Agents Only Technologies. Shey Timbas brings experience from previous roles at Afni Philippines Inc. and Teleperformance Philippines. Shey Timbas holds a 1997 - 2002 Bachelor of Engineering (BE) in Industrial Engineering @ Adamson University. With a robust skill set that includes Problem Solving, Cross-functional Communication, Cross-cultural Communication Skills, Cross-functional Team Leadership, Customer Service Management and more. Shey Timbas has 2 emails and 1 mobile phone numbers on RocketReach.
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