2015 -2017 Case Management Contact Representative and Tax Payer Protection @ Department of the Treasury
2013 -2015 Supervisor @ Universal Monitoring
2011 -2013 Regional Relationship Manager @ Optima Service Solutions
2011 -2012 Customer Service Call Center Assistant Manager @ Optima Service Solutions
2010 -2011 Client Support Representative @
2004 -2008 East Coast Coordinator @
2003 -2004 Records Account Specialist @
2002 -2003 Account Specialist-Cleveland Office @
2000 -2002 Nuclear Security Clearance Processor @
1991 -2000 Records Supervisor and Department Manager @ Pinkerton Consulting & Investigations
1994 -1995 Courtesy Desk Manager @ Wal-Mart
Sheryle Smith Education
South University
Earned an Associates Degree (Accounting and Business/Management)
2007-2008
Calhoun County High School
Diploma (Business)
1978-1982
Sheryle Smith Skills
Sales Operations
Customer Feedback
Active
Call Centers
Desires
Mentoring
Pricing
Contractor Management
Call Center
Puerto Rico
Trust
Nuclear Safety
Client Accounts
Microsoft Word
Obtain
Claim
Marketing Strategy
Loyalty Programs
Salesforce.com
Security Clearance
Business Analysis
Suppliers
Relationship Management
System Monitoring
Key Account
Reports
Home
Brand Loyalty
Microsoft Excel
Correctional
Project Planning
Training
Reviews
Expedite
Insurance
Management
Cost
Coaching
Frame
Customer Retention
Business Development
Conflict
Scheduling
Account Management
Team Building
System
Sales Management
Choicepoint
Contract Negotiation
Fish
Software
Big Box
Overtime
Science
Change Management
Vendor Management
Site Management
Retaining
Monitors
Revenue
Alarm Systems
Conflict Resolution
Auditing
Sla
CRM
Outlook
Strategic Planning
Appliance
Business Administration
Promotional
Purchase Orders
Customer Experience
Customer Service
New Business Development
Measurements
Security
Business Services
Short
Advancement
Leadership
Schedules
Midwest
Delivery
Verifying
Communication
Process Improvement
Vendors
Holidays
Complaints
Operations Management
Risk
Alaska
Logistics
Entry
Contractors
Distribution
Operations
Gap Analysis
Payments
Acting
Microsoft Office
Time Management
Root Cause Analysis
Volunteering
Clearances
Order Management
Employee Training
Training and Development
RFP
Instrumental
Invoicing
Scopes of Work
PowerPoint
Six Sigma
Human Resources
Coordination
Performance Management
Education
Engagement
Sales
Optima
Customer Satisfaction
Inventory Management
Recruiting
Occasions
Relationship Building
Responsibility
Account Relationship
Calls
Rate
Locating
Core Competencies Include
Government
Team Leadership
Troubleshooting
Retail
Standalone
Negotiation
Public Records
Budgets
Supervision
Fair Use
Hawaii
Computer Proficiency
Direct Sales
Independent Contractors
Resolve
Searches
Guidelines
Green Belt
On Site
Resume
Margin Improvement
Treatment
Process Management
Contractual Agreements
Weekends
Research
Instruct
Policies and Procedures
Process Scheduler
Sheryle Smith Summary
Sheryle Smith, based in Atlanta, GA, US, is currently a Loss Draft Team Lead at Assurant. Sheryle Smith brings experience from previous roles at Assurant, Department of the Treasury, Universal Monitoring and Optima Service Solutions. Sheryle Smith holds a 2007 - 2008 Earned an Associates Degree in Accounting and Business/Management @ South University. With a robust skill set that includes Sales Operations, Customer Feedback, Active, Call Centers, Desires and more. Sheryle Smith has 4 emails and 1 mobile phone numbers on RocketReach.
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