Sheryl Avery Email & Phone Number
Head of Strategic Programs @ MassMutual
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Sheryl Avery Location
- Springfield, MA, US
Sheryl Avery Work
- Head of Strategic Programs @ (June 2024 - Present)
- Head of Strategy, Portfolio, and Analytics Insights @ (January 2023 - June 2024)
- Head of Policy Management and Experience @ (December 2021 - January 2023)
- Digital Lead - Strategy and Program Management @ (June 2018 - December 2021)
- Assistant Vice President - Customer Experience Strategy @ (November 2017 - June 2018)
- Assistant Vice President - Program Manager Brand and Advertising @ (December 2016 - November 2017)
- Assistant Vice President - Product Manager Digital Customer Experience @ (July 2016 - December 2016)
- Assistant Vice President – Digital Web and Mobile Customer Experience @ (November 2015 - July 2016)
- Assistant Vice President - Customer Self Service Operations @ (May 2015 - November 2015)
- Assistant Vice President – Strategic Business Consultant @ (June 2014 - May 2015)
- Assistant Vice President - Strategic Business Change Leader @ (September 2013 - June 2014)
- Assistant Vice President - Policyholder Service and Claims Operations @ (June 2008 - August 2013)
- Director - Call Center Operations @ (December 2002 - June 2008)
- Customer Service @ (February 1997 - December 2002)
Sheryl Avery Education
- University of North Carolina Wilmington
Bachelor of Arts (B.A.) (Sociology)
1992-1995
Sheryl Avery Skills
- Strategic Communications
- Coaching
- Build Strong Relationships
- Analytical Skills
- Team Leadership
- Problem Solving
- Mentoring
- Strategic Thinking
- Customer Experience
- Communication
- Management
- Leadership
- Coaching & Mentoring
- Talent Developer
- Change Management
- Customer Advocacy
- Operational Leadership
- Call Center Management
- Risk Assessment
- Life Insurance
- Agile
- Operations Management
- Financial Services
- Strategy
- Insurance
Sheryl Avery Summary
- Sheryl Avery, based in Springfield, MA, US, is currently a Head of Strategic Programs at MassMutual. Sheryl Avery brings experience from previous roles at MassMutual. Sheryl Avery holds a 1992 - 1995 Bachelor of Arts (B.A.) in Sociology @ University of North Carolina Wilmington. With a robust skill set that includes Strategic Communications, Coaching, Build Strong Relationships, Analytical Skills, Team Leadership and more. Sheryl Avery has 3 emails on RocketReach.
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