Sheryl Avery Email & Phone Number
Head of Strategic Programs @ MassMutual
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Sheryl Avery Location
- Springfield, MA, US
Sheryl Avery Work
- 2024 -now Head of Strategic Programs @
- 2023 -2024 Head of Strategy, Portfolio, and Analytics Insights @
- 2021 -2023 Head of Policy Management and Experience @
- 2018 -2021 Digital Lead - Strategy and Program Management @
- 2017 -2018 Assistant Vice President - Customer Experience Strategy @
- 2016 -2017 Assistant Vice President - Program Manager Brand and Advertising @
- 2016 -2016 Assistant Vice President - Product Manager Digital Customer Experience @
- 2015 -2016 Assistant Vice President – Digital Web and Mobile Customer Experience @
- 2015 -2015 Assistant Vice President - Customer Self Service Operations @
- 2014 -2015 Assistant Vice President – Strategic Business Consultant @
- 2013 -2014 Assistant Vice President - Strategic Business Change Leader @
- 2008 -2013 Assistant Vice President - Policyholder Service and Claims Operations @
- 2002 -2008 Director - Call Center Operations @
- 1997 -2002 Customer Service @
Sheryl Avery Education
- University of North Carolina Wilmington
Bachelor of Arts (B.A.) (Sociology)
1992-1995
Sheryl Avery Skills
- Strategic Communications
- Coaching
- Build Strong Relationships
- Analytical Skills
- Team Leadership
- Problem Solving
- Mentoring
- Strategic Thinking
- Customer Experience
- Communication
- Management
- Leadership
- Coaching & Mentoring
- Talent Developer
- Change Management
- Customer Advocacy
- Operational Leadership
- Call Center Management
- Risk Assessment
- Life Insurance
- Agile
- Operations Management
- Financial Services
- Strategy
- Insurance
Sheryl Avery Summary
- Sheryl Avery, based in Springfield, MA, US, is currently a Head of Strategic Programs at MassMutual. Sheryl Avery brings experience from previous roles at MassMutual. Sheryl Avery holds a 1992 - 1995 Bachelor of Arts (B.A.) in Sociology @ University of North Carolina Wilmington. With a robust skill set that includes Strategic Communications, Coaching, Build Strong Relationships, Analytical Skills, Team Leadership and more. Sheryl Avery has 3 emails on RocketReach.
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