Sherry Johnson's Location
Saint Petersburg, FL, US
Sherry Johnson's Work
- Customer Experience and Marketing Manager @ PODS
- Customer Experience and Quality Manager @ Serve an American Express Company
- International Presence (site ramp) @ American Express
- Customer Experience and Vendor Project Analyst @ American Express
- Quality Analyst @ American Express
- International Presence (site ramp) @ American Express
- Customer Care Professional @ American Express
Sherry Johnson's Education
- The Chicago School of Professional Psychology
Graduate certificate (Industrial and Organizational Psychology)
2012 - 2013 - University of North Carolina at Greensboro
Bachelor of Arts (BA) (Spanish, Management)
2000 - 2002 - Elon University
(Spanish Language and Literature)
1995 - 1999
Sherry Johnson's Skills
- Net Promoter Score
- Customer Satisfaction
- Voice of the Customer Analysis
- Vendor Management
- Quality Management
- Customer Retention
- Analytics
- Process Improvement
- Call Centers
- Training
Sherry Johnson's Summary
Sherry Johnson, based in Saint Petersburg, FL, US, is currently a Customer Experience and Marketing Manager at PODS, bringing experience from previous roles at Serve an American Express Company and American Express. Sherry Johnson holds a 2012 - 2013 Graduate certificate in Industrial and Organizational Psychology @ The Chicago School of Professional Psychology. With a robust skill set that includes Net Promoter Score, Customer Satisfaction, Voice of the Customer Analysis, Vendor Management, Quality Management and more, Sherry Johnson contributes valuable insights to the industry. Sherry Johnson has 1 email on RocketReach.
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