Shernnette Gregory's Location
Jamaica
Shernnette Gregory's Work
- Business Analysis and Process Improvement Manager @ VIP Attractions
- Workforce Management and Process Improvement @ VIP Attractions
- Service Delivery and Logistics Manager @ Transactions E-Pins Limited
- Operations Manager - Client Contact Centre @ Sagicor Life Insurance Company USA
- Senior Customer Care Operations Manager and Business Analyst and Workforce Management Consultant @ Digicel Group
- Call Centre Operations Manager @ Digicel Group
- Senior Workforce Management and Business Process Improvement Supervisor @ Digicel Group
- Workforce Management and Reporting Supervisor @ Digicel Group
- Call Centre Outbound Agent @ Digicel Group
- Network Call Tester @ Digicel Group
Shernnette Gregory's Education
- The University of the West Indies, Mona
Bachelor's degree (Mathematics)
1998 - 2001 - Mona Institute of Applied Sciences
Certificate (Introduction to Java Programming)
2004 - 2004 - University of the Commonwealth Caribbean
Certificate (Training & Development)
2018 - 2018
- Florida Atlantic University
Certificate, Hospitality & Tourism
2020 - 2020
Shernnette Gregory's Skills
- Telecommunications
- Management
- Team Leadership
- Project Management
- Customer Service
- Wireless
- Project Planning
- Team Management
- Microsoft Office
- Leadership
Shernnette Gregory's Summary
Shernnette Gregory, based in Jamaica, is currently a Business Analysis and Process Improvement Manager at VIP Attractions, bringing experience from previous roles at VIP Attractions, Transactions E-Pins Limited, Sagicor Life Insurance Company and Digicel Group. Shernnette Gregory holds a 1998 - 2001 Bachelor's degree in Mathematics @ The University of the West Indies, Mona. With a robust skill set that includes Telecommunications, Management, Team Leadership, Project Management, Customer Service and more, Shernnette Gregory contributes valuable insights to the industry. Shernnette Gregory has 1 email on RocketReach.
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