Sheril Ray Email & Phone Number
Director, Customer Experience @ CAIRE Inc.
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Sheril Ray Location
- Canton, GA, US
Sheril Ray Work
- 2022 -now Director, Customer Experience @
- 2019 -now President @ Millstone Creek Community Association
- 2018 -2022 Sr. Global Customer Service Manager @
- 2016 -2018 Sr. Global Customer Service Manager @
- 2012 -2016 Regional Customer Service Manager, Americas @
- 2007 -2011 Operations Manager - Customer and Technical Support (Customer Service and Order-to-Cash) @
- 2006 -2007 Senior Strategy Manager - Mobile Devices World-Wide Supply Chain @
- 2004 -2006 Sr. Operations Manager, Mobile Devices - North America Consumer Support @
- 2002 -2004 Global Program Manager, Global Planning and Integration - Mobile Devices @
- 1999 -2002 Manager, Mobile Devices - North America Consumer Operations @
- 1994 -1999 Manager Telecommunications and Technology - Personal Communications Sector @
- 1992 -1994 Customer Service Supervisor - Personal Communications Sector @
- 1990 -1992 Technical Supervisor - National Systems Service @
- 1989 -1990 Human Resources Administrator @
Sheril Ray Education
- DePaul University
(Leadership)
2008-2019
Sheril Ray Skills
- Leadership
- Six Sigma
- Customer Experience
- Quality Management
- RightNow
- Customer Relationship Management Crm
- PowerPoint
- Business Transformation
- Genesys
- Cross Functional Team
- Call Center
- Avaya
- IEX
- People Development
- Customer Satisfaction
- Telecommunications
- Vendor Management
- Team Leadership
- Process Improvement
- Visio
- Strategic Planning
- Strategy
- Workforce Management
- Operations
- IVR
- Minitab
- Operations Management
- Entrepreneurship
- Program Management
- Microsoft Excel
- Projects
- VSS
- Cross Functional Team Leadership
- Change Management
- Training
- Key Performance
- Customer Service
- Project Planning
- Business Process Improvement
- Operational Excellence
- Management
- Business Strategy
- Project Management
- Coaching
- Balanced Scorecard
- Outsourcing
- Supply Chain
- Continuous Improvement
- Call Centers
- Key Performance Indicators
- Service Delivery
- Integration
- CRM
- Siebel
- Customer Relationship Management
Sheril Ray Summary
- Sheril Ray, based in Canton, GA, US, is currently a Director, Customer Experience at CAIRE Inc.. Sheril Ray brings experience from previous roles at Millstone Creek Community Association, CAIRE Inc. and Ahlstrom. Sheril Ray holds a 2008 - 2019 DePaul University. With a robust skill set that includes Leadership, Six Sigma, Customer Experience, Quality Management, RightNow and more. Sheril Ray has 3 emails and 2 mobile phone numbers on RocketReach.
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