Sheril Ray Email & Phone Number
Global Director, Customer Experience @ CAIRE Inc.
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Sheril Ray Location
- Canton, GA, US
Sheril Ray Work
- Global Director, Customer Experience @ (May 2019 - Present)
- Sr. Global Customer Service Manager @ (December 2018 - May 2019)
- Sr. Global Customer Service Manager @ (September 2016 - December 2018)
- President @ Millstone Creek Community Association (March 2019 - Present)
- Regional Customer Service Manager, Americas @ (January 2012 - January 2016)
- Operations Manager - Customer and Technical Support (Customer Service and Order-to-Cash) @ (January 2007 - January 2011)
- Senior Strategy Manager - Mobile Devices World-Wide Supply Chain @ (January 2006 - January 2007)
- Sr. Operations Manager, Mobile Devices - North America Consumer Support @ (January 2004 - January 2006)
- Global Program Manager, Global Planning and Integration - Mobile Devices @ (January 2002 - January 2004)
- Manager, Mobile Devices - North America Consumer Operations @ (January 1999 - January 2002)
- Manager Telecommunications and Technology - Personal Communications Sector @ (January 1994 - January 1999)
- Customer Service Supervisor - Personal Communications Sector @ (January 1992 - January 1994)
- Technical Supervisor - National Systems Service @ (January 1990 - January 1992)
- Human Resources Administrator @ (January 1989 - January 1990)
Sheril Ray Education
- DePaul University
(Leadership)
2008-2019
Sheril Ray Skills
- Leadership
- Six Sigma
- Customer Experience
- Quality Management
- RightNow
- Customer Relationship Management Crm
- PowerPoint
- Business Transformation
- Genesys
- Cross Functional Team
- Call Center
- Avaya
- IEX
- People Development
- Customer Satisfaction
- Telecommunications
- Vendor Management
- Team Leadership
- Process Improvement
- Visio
- Strategic Planning
- Strategy
- Workforce Management
- Operations
- IVR
- Minitab
- Operations Management
- Entrepreneurship
- Program Management
- Microsoft Excel
- Projects
- VSS
- Cross Functional Team Leadership
- Change Management
- Training
- Key Performance
- Customer Service
- Project Planning
- Business Process Improvement
- Operational Excellence
- Management
- Business Strategy
- Project Management
- Coaching
- Balanced Scorecard
- Outsourcing
- Supply Chain
- Continuous Improvement
- Call Centers
- Key Performance Indicators
- Service Delivery
- Integration
- CRM
- Siebel
- Customer Relationship Management
Sheril Ray Summary
- Sheril Ray, based in Canton, GA, US, is currently a Global Director, Customer Experience at CAIRE Inc.. Sheril Ray brings experience from previous roles at CAIRE Inc., Millstone Creek Community Association and Ahlstrom. Sheril Ray holds a 2008 - 2019 DePaul University. With a robust skill set that includes Leadership, Six Sigma, Customer Experience, Quality Management, RightNow and more. Sheril Ray has 3 emails and 2 mobile phone numbers on RocketReach.
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