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Sheri Johnson Location
Humble, TX, US
Sheri Johnson Work
Manager-Operation Support and Change Management @ (January 2024 - Present)
Operations Support Manager @ (January 2024 - Present)
Contact Center Supervisor @ (May 2018 - Present)
Vendor Manager @ (June 2023 - Present)
Relationship Manager @ (January 2022 - January 2024)
Call Center Supervisor @ (January 2018 - January 2022)
Senior Manager Call Center @ (July 2007 - Present)
Contact Center Operations Supervisor @ (May 2010 - July 2011)
Call Center Consultant @ (November 2005 - July 2007)
Sheri Johnson Education
University of Phoenix
Bachelor of Science (Business Administration and Management, General)
University of Phoenix
(Business Administration and Management, General)
Sheri Johnson Skills
Customer Service
Management
Insurance
Leadership
Strategic Planning
Sales
Process Improvement
Project Management
Team Building
Training
Call Centers
Customer Satisfaction
Customer Experience
Call Center Development
Call Center Implementation
Operations Management
Customer Retention
Microsoft Excel
Account Management
Microsoft Word
Microsoft Office
Team Leadership
Risk Management
Coaching
Vendor Management
Business Analysis
Sheri Johnson Summary
Sheri Johnson, based in Humble, TX, US, is currently a Manager-Operation Support and Change Management at CenterPoint Energy. Sheri Johnson brings experience from previous roles at CenterPoint Energy. Sheri Johnson holds a Bachelor of Science in Business Administration and Management, General @ University of Phoenix. With a robust skill set that includes Customer Service, Management, Insurance, Leadership, Strategic Planning and more. Sheri Johnson has 2 emails on RocketReach.
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