Shelly Wehrmann Email & Phone Number
Director of Customer Operations @ Possible
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Shelly Wehrmann Location
- Philadelphia, PA, US
Shelly Wehrmann Work
- Director of Customer Operations @ (March 2024 - Present)
- Head of Card Operations @ (November 2021 - March 2024)
- Project Manager @ (April 2021 - January 2022)
- VP Card Operations and Process Management @ (July 2019 - April 2021)
- AVP, Card Operations and Process Management @ (January 2016 - July 2019)
- Customer Service Manager @ (August 2011 - December 2015)
- Customer Service Representative @ Public Savings Bank (September 2009 - August 2011)
- Customer Service Team Lead @ Citi Corp Trust Bank (September 2006 - December 2008)
Shelly Wehrmann Education
- Strayer University
Bachelor of Business Administration - BBA (Business Administration and Management, General)
Shelly Wehrmann Skills
- Voice of the Customer
- Business Requirements
- Product Penetration
- Customer Advocacy
- Customer Satisfaction
- Creative Problem Solving
- Leadership Development
- Critical Thinking
- Operational Excellence
- Client Relations
- Training
- Employee Learning & Development
- Coaching
- Teamwork
- Written Communication
- Standard Operating Procedure (SOP)
- Office 365
- Employee Onboarding
- Employee Training
- Vendor Management
- Customer Relationship Management (CRM)
- Team Management
- Strategy
- Cross-functional Team Leadership
- Business Process Improvement
- Problem Solving
- Customer Service
- Process Improvement
- Management
- Company Operations
- Consumer Services
- Banking
- Business Administration
- Process Management
- Communication
- Time Management
- Client Services
- Project Management
- Leadership
- Operations Management
- Microsoft Office
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
- Business Process Management
- Team Leadership
- Team Building
- Strategic Planning
- Strategic Thinking
Shelly Wehrmann Summary
- Shelly Wehrmann, based in Philadelphia, PA, US, is currently a Director of Customer Operations at Possible. Shelly Wehrmann brings experience from previous roles at Capital Bank, N.A.. Shelly Wehrmann holds a Bachelor of Business Administration - BBA in Business Administration and Management, General @ Strayer University. With a robust skill set that includes Voice of the Customer, Business Requirements, Product Penetration, Customer Advocacy, Customer Satisfaction and more. Shelly Wehrmann has 5 emails and 3 mobile phone numbers on RocketReach.
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