Sheldon Picardo Email & Phone Number
Head of Customer Success and Support @ Marquee Equity
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Sheldon Picardo Location
- Maharashtra, India
Sheldon Picardo Work
- 2023 -now Head of Customer Success and Support @
- 2013 -2022 Senior Manager, Client Experience @
- 2011 -2013 Quality Analyst and Team Coach @ ePollster
- 2010 -2011 Telemarketing Specialist @
- 2007 -2010 Customer Care Specialist @
Sheldon Picardo Education
- Priyadarshini College
Bachelor of Commerce - BCom (Commerce)
2005-2008 - Antonio D'Silva Technical College
(Electrical and Electronics Engineering)
2000-2003 - Don Bosco High School
Sheldon Picardo Skills
- Business Process
- Software as a Service (SaaS)
- Cross-Selling
- Account Management
- Cross-Functional Team Building
- Customer Success
- Customer Service Management
- Coaching
- Market Research
- Interpersonal Skills
- Analytical Skills
- Customer Experience Management
- Business Process Improvement
- Teamwork
- Customer Service
- Customer Support
- Billing Systems
- Payments
- Employee Learning & Development
- Training & Development
- Online Marketing
- Search Engine Optimization (SEO)
- Customer Retention
- Web Chat
- Chatbot Development
- Sales
- New Business Development
- Relationship Building
- Business Relationship Management
- Business-to-Business (B2B)
- Computer-Assisted Telephone Interviewing (CATI)
- Performance Management
- Management Information Systems (MIS)
- Workforce Management
- Customer Experience
- Strategic Leadership
- Critical Thinking
- Marketing Strategy
- Market Development
- Team Management
- Training
- Data Analysis
- Project Management
- Management
- Quality Assurance
- Career Development Coaching
- People Development
- Employee Engagement
- Leadership
- People Management
Sheldon Picardo Summary
- Sheldon Picardo, based in Maharashtra, India, is currently a Head of Customer Success and Support at Marquee Equity. Sheldon Picardo brings experience from previous roles at Cactus Communications, ePollster, Justdial and IBM. Sheldon Picardo holds a 2005 - 2008 Bachelor of Commerce - BCom in Commerce @ Priyadarshini College. With a robust skill set that includes Business Process, Software as a Service (SaaS), Cross-Selling, Account Management, Cross-Functional Team Building and more. Sheldon Picardo has 2 emails and 1 mobile phone numbers on RocketReach.
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Sheldon Picardo
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