Shelby O'Brien Email & Phone Number
Customer Service Director @ Cigna Healthcare
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Shelby O'Brien Location
- Rio Rancho, NM, US
Shelby O'Brien Work
- Customer Service Director @ (November 2022 - Present)
- Customer Service Senior Manager @ (August 2021 - November 2022)
- Customer Service Manager @ (April 2015 - August 2021)
- Operations Manager @ (September 2013 - April 2015)
- Senior Associate of Client Metrics @ (August 2012 - September 2013)
- Team Leader @ (December 2008 - August 2012)
Shelby O'Brien Skills
- Development Of Employees
- Operations Management
- Client Relations Skills
- Leadership Development
- Team Leadership
- Employee Recognition
- Constructive Feedback
- Customer Service
- Payroll Cards
- Job Coaching
- Employee Management
- Incentive Programs
- Behavioral Targeting
- Customer Satisfaction
- Customer Oriented
- Call Centers
- BPO
- Customer Experience
- Vendor Management
- Contact Centers
- Training
- Workforce Management
- Leadership
- Team Building
- Performance Management
- Management
- Sales
- Process Improvement
- Microsoft Excel
- Project Management
Shelby O'Brien Summary
- Shelby O'Brien, based in Rio Rancho, NM, US, is currently a Customer Service Director at Cigna Healthcare. Shelby O'Brien brings experience from previous roles at Express Scripts and Convergys. With a robust skill set that includes Development Of Employees, Operations Management, Client Relations Skills, Leadership Development, Team Leadership and more. Shelby O'Brien has 1 emails and 2 mobile phone numbers on RocketReach.
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