Sheila Cooper Email & Phone Number
Executive Resolution Specialist @ TracFone Wireless, Inc.
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Sheila Cooper Location
- Miami, FL, US
Sheila Cooper Work
- Executive Resolution Specialist @ (December 2011 - Present)
- Inside Sales @ Synerjets (July 2010 - November 2010)
- System Support Specialist @ (August 1997 - August 2008)
- Systems and Training Specialist @ (January 1995 - August 1997)
- Training and Quality Control Supervisor @ (August 1991 - December 1994)
- Ship Supervisor @ (May 1980 - August 1991)
- Call Center Reservations Agent @ (August 1979 - May 1980)
- Personal Sales Service Representative @ Liberty Mutual (August 1973 - August 1979)
Sheila Cooper Education
- University of Miami
BA (Broadcast Journalism)
1969-1973
Sheila Cooper Skills
- Outstanding Customer Service
- Call Center Supervisor
- Training & Development
- Inventory Control
- Revenue Management
- Yield Management
- Increasing Revenues
- Pricing Optimization
- Innovative Problem Solver
- Ship Supervisor
- Staff Supervision
- Staff Scheduling
- Quality Assurance
- Meeting Deadlines
- Project Implementation
- Call Center
- Microsoft Office
- Salesforce.com
- Software Development
- Software Quality Assurance
- Software Training
- User Acceptance Testing
- Self Management
- Social Media
- Tourism
- travel
- Cruises
- Customer Service
- Employee Training
- Call Centers
- Hospitality
- Microsoft Excel
- Training
- Revenue Analysis
- Team Building
- Hands-on Training
- Team Leadership
- Software Documentation
- Management
- CRM
- Leadership
- Online Marketing
- Networking
- Sales Management
- Account Management
- Training and Development
- Hands on Training
- Innovative Problem
- Software Quality
- Outstanding Customer
- Project Management
- PowerPoint
Sheila Cooper Summary
- Sheila Cooper, based in Miami, FL, US, is currently a Executive Resolution Specialist at TracFone Wireless. Sheila Cooper brings experience from previous roles at Synerjets and Norwegian Cruise Line. Sheila Cooper holds a 1969 - 1973 BA in Broadcast Journalism @ University of Miami. With a robust skill set that includes Outstanding Customer Service, Call Center Supervisor, Training & Development, Inventory Control, Revenue Management and more. Sheila Cooper has 2 emails and 1 mobile phone numbers on RocketReach.
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