Shehan Perera Email
Operations and Customer Experience Advisor @ RATP Dev
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Shehan Perera Location
- Melbourne, VIC, AU
Shehan Perera Work
- 2025 -now Operations and Customer Experience Advisor @
- 2025 -2025 Train Operations and Customer Experience Lead @
- 2024 -2025 Train Operations Lead- SRL East Bid (Works Package G - Linewide): TransitLinX Alliance @
- 2023 -2024 Head of Standards and Experience @
- 2022 -2023 Customer Experience Improvement Manager @
- 2020 -2022 Operations and Maintenance Lead and Operations Interface Manager - RIA and Metro Tunnel Project @
- 2018 -2020 Network Readiness and Impact Manager - MLXRP (Level Crossing Removal Project) @
- 2014 -2018 Senior Strategy Analyst @
- 2016 -2016 Operations Business Support - MR4 Refranchise Team (Secondment) @
- 2014 -2014 Business Efficiency Analyst @
- 2011 -2014 Management Consultant @
- 2009 -2011 Quality Control Analyst @
- 2010 -2010 Freelancer @ Marketing and Investment Partners P/L
- 2006 -2008 Markets Officer @
- 2005 -2006 Customer Service Specialist @
- 1999 -2001 Merchandiser @
- 1997 -1998 Audit Trainee @
Shehan Perera Education
- Aveta Business Institute 2011
Six Sigma - Green Belt (Mathematics)
2011-2011 - Aveta Business Institute 2011
Six Sigma - Green Belt, Mathematics
2011-2011 - ASCET TAFE
Project Management Cert IV (Project Management)
2009-2010 - ASCET TAFE
Project Management Cert IV, Project Management
2009-2010 - University of Melbourne
Course Subject, International Economic Law (International Economic Law)
2009-2009 - CIMA-CBA
Master of Business (International Business)
2004-2006 - Swinburne University of Technology
Master of Business, International Business
2004-2006 - Swinburne University of Technology
Bachelor of Business, Marketing & International trade
2001-2003 - Swinburne University of Technology
Bachelor of Business (Marketing & International trade)
2001-2003 - St Joseph's college, Colombo
High School, Commerce
1981-1995 - St Joseph's college, Colombo
High School (Commerce)
1981-1995
Shehan Perera Skills
- Management Consulting
- Change Management
- Project Planning
- Business Process Improvement
- Business Transformation
- International Business
- International Law
- Business Analysis
- Start-ups
- Business Development
- Team Leadership
- Process Improvement
- Leadership
- Management
- Budgets
- Business Strategy
- Project Management
- Stakeholder Management
- Strategy
- Strategic Planning
- Program Management
- Budgeting
- Start Ups
- Networking
- Tableau
- Audiology
Shehan Perera Summary
- Shehan Perera, based in Melbourne, VIC, AU, is currently a Operations and Customer Experience Advisor at RATP Dev. Shehan Perera brings experience from previous roles at RATP Dev and Metro Trains Melbourne. Shehan Perera holds a 2011 - 2011 Six Sigma - Green Belt in Mathematics @ Aveta Business Institute 2011. With a robust skill set that includes Management Consulting, Change Management, Project Planning, Business Process Improvement, Business Transformation and more. Shehan Perera has 2 emails on RocketReach.
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