Shefali Sinha Email & Phone Number
MARCOM Consultant @ TSDSI
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Shefali Sinha Location
- Delhi, DL, IN
Shefali Sinha Work
- 2020 -now MARCOM Consultant @
- 2018 -2020 Consultant - Operations Excellence @ Self Employed
- 2017 -2017 General Manager Operations (Max@Home) @
- 2017 -2017 Advisor - Operations @
- 2016 -2017 Business Head - Operations @ MeraJob India Private Limited
- 2014 -2016 Consulting Director - Partner Development @ Grass Root Services
- 2013 -2014 Deputy General Manager - Customer Satisfaction @
- 2012 -2013 Head - High Value Customer Retention and Engagement @
- 2011 -2012 Head - Own Base Academy and Factory, CLM @
- 2005 -2011 Vice President - Customer Retention @
- 2004 -2005 Manager - Customer Operations Support @
- 2002 -2004 Manager - Customer Care @
- 2001 -2002 Manager - Customer Support @ AsianVendors India Pvt. Ltd
- 1998 -2000 Executive - Customer Support @ Telstra V-Comm
Shefali Sinha Education
- Indian Society of Training & Development
Diploma in Training & Development
2016-2019 - IMI Delhi
Post Graduate Program
2000-2003 - Times School of Marketing
P.G Diploma in Marketing Management
1996-1997 - Delhi University
Bachelor of Arts (Honours)
1992-1995 - Holy Child School
Higher Secondary, Class XII
1991-1992
Shefali Sinha Skills
- Leadership
- Six Sigma
- Customer Experience
- Business Transformation
- Insurance
- Customer Retention
- Customer Satisfaction
- Telecommunications
- Relationship Management
- Vendor Management
- Team Management
- Process Improvement
- Strategy
- Business Planning
- Customer Lifecycle Management
- Business Process Improvement
- Business Strategy
- Management
- Outsourcing
- Analytics
- MIS
- Service Delivery
- CRM
Shefali Sinha Summary
- Shefali Sinha, based in Delhi, DL, IN, is currently a MARCOM Consultant at Telecommunications Standards Development Society, India. Shefali Sinha brings experience from previous roles at Self Employed, Max Healthcare and MeraJob India Private Limited. Shefali Sinha holds a 2016 - 2019 Diploma in Training & Development @ Indian Society of Training & Development. With a robust skill set that includes Leadership, Six Sigma, Customer Experience, Business Transformation, Insurance and more. Shefali Sinha has 3 emails and 2 mobile phone numbers on RocketReach.
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