Shefa Eram Email & Phone Number
Subject Matter Expert @ EasySLR
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Shefa Eram Location
- Delhi, India
Shefa Eram Work
- 2025 -now Subject Matter Expert @
- 2019 -2025 Customer Success Manager @
Shefa Eram Education
- Jamia Millia Islamia
Graduate (Sociology)
- Jamia Millia Islamia
Post- Graduate (Sociology)
Shefa Eram Skills
- Media Solutions
- Solution Selling
- Building Connections
- Business Process Outsourcing (BPO)
- Customer Interaction
- Passionate about Work
- End-to-End Project Management
- Customer Satisfaction (CSAT)
- Complaint Management
- Active Listening
- Product Road Mapping
- Digital Media
- Demos
- Attention to Detail
- Implementation Plans
- Sociology
- IT Integration
- Business Process
- Analytical Skills
- Software Industry
- Product Development
- Online Content Creation
- Corporate Sales
- Documentation
- Computer Literacy
- Service-Level Agreements (SLA)
- Quality Assurance
- Client Accounts
- Problem Solving
- Industry Training
- Information Technology Infrastructure
- Establishing Priorities
- Change Management
- Business Transformation
- Ticketing Systems
- Technical Support
- Creative Problem Solving
- Client Requirements
- Build Strong Relationships
- Lead Generation
- Key Accounts
- Product Demonstration
- Product Adoption
- Account Planning
- Customer Experience Transformation
- Knowledge Acquisition
- Business Reviews
- Performance Motivation
- Customer Journeys
- CSM
- Workable Solutions
- Task Driven
- SMB
- Relationship Development
- Key Account Management
- Gainsight
- Product Service
- Customer Experience
- Customer Engagement
- Consumer Services
- Presentations
- Customer Support
- Presentation Skills
- Organization Skills
- Customer Service
- Client Relations
- Time Management
- Business Relationship Management
- Customer Service Management
- Interpersonal Skills
- Relationship Building
- Process Improvement
- Teamwork
- Microsoft Excel
- Leadership
- Communication
- Management
- Team Leadership
Shefa Eram Summary
- Shefa Eram, based in Delhi, India, is currently a Subject Matter Expert at easySLR. Shefa Eram brings experience from previous roles at Appy Pie. Shefa Eram holds a Graduate in Sociology @ Jamia Millia Islamia. With a robust skill set that includes Media Solutions, Solution Selling, Building Connections, Business Process Outsourcing (BPO), Customer Interaction and more. Shefa Eram has 2 emails on RocketReach.
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