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Sheesh Maha Location
Karachi, PK
Sheesh Maha Work
2024 -now Customer Support Lead @
2020 -2023 Project Coordinator @ ZealSofts
2017 -2020 manager customer care and after sales services @
2016 -2017 Sales and Marketing Manager @ Enterprise Resource Hub
2015 -2016 Area Sales Manager @
2014 -2015 Training and Development Specialist @
2010 -2014 Customer Service Executive @
Sheesh Maha Education
Karachi University
Master of Business Administration (Human Resources Management)
2012-2015
Sheesh Maha Skills
Customer Service
Customer Relations
Problem Solving
Call Center
Telecommunications
Team Management
Customer Retention
Customer Satisfaction
Performance Management
CRM
Team Leadership
Operations Management
IVR
Customer Experience
Project Planning
Team Building
Contact Centers
Vendor Management
Call Centers
Teamwork
Recruiting
Sales Management
Sales Operations
Management
Leadership
Workforce Management
Business Development
Account Management
Negotiation
Service Delivery
Cross-functional Team Leadership
Training
Product Management
Business Analysis
Time Management
Forecasting
Direct Sales
Outsourcing
VAS
Key Account Management
Business Planning
Competitive Analysis
Computer Network Operations
BPO
MIS
GSM
Market Research
Strategy
Troubleshooting
Wireless
Cross Functional Team Leadership
Sheesh Maha Summary
Sheesh Maha, based in Karachi, PK, is currently a Customer Support Lead at Decibel HRMS. Sheesh Maha brings experience from previous roles at ZealSofts, Majid Al Futtaim, Enterprise Resource Hub and Oriflame Cosmetics. Sheesh Maha holds a 2012 - 2015 Master of Business Administration in Human Resources Management @ Karachi University. With a robust skill set that includes Customer Service, Customer Relations, Problem Solving, Call Center, Telecommunications and more. Sheesh Maha has 4 emails on RocketReach.
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