Sheena Johnson Email & Phone Number
Customer Success @ Reps®
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Sheena Johnson Location
- Butte, MT, US
Sheena Johnson Work
- Customer Success @ (August 2026 - Present)
- Senior Enterprise Customer Success Manager @ (August 2025 - July 2026)
- Senior Customer Success Manager @ (September 2024 - July 2026)
- Drift - Customer Success Architect @ (March 2024 - September 2024)
- Customer Success Architect @ (September 2023 - March 2024)
- Enterprise Onboarding Manager @ (January 2022 - March 2024)
- Project Manager @ (September 2021 - January 2022)
- Customer Success Team Lead @ (July 2013 - September 2021)
- Reservations Specialist @ (November 2011 - July 2013)
- Memory Support Program Coordinator @ (May 2009 - June 2011)
Sheena Johnson Education
- Seattle University
Bachelor of Science (B.S.) (General Science, Pre-med - Psychology minor)
2005-2010
Sheena Johnson Skills
- Account Expansion
- Account Management
- Analytical Skills
- Attention to Detail
- Big-picture Thinking
- Change Management
- Client Relations
- Coaching
- Coaching & Mentoring
- Collaborative Problem Solving
- Communication
- Creative Problem Solving
- Creative Process Development
- Critical Thinking
- Cross-functional Team Leadership
- Customer Advocacy
- Customer Engagement
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Diversity
- Engagement Management
- Enterprise Accounts
- Escalations Management
- IPM
- Internal Communications
- Leadership
- Management
- Mentoring
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Negotiation
- Operations Process Improvement
- Presentations
- Problem Solving
- Program Management
- Project Management
- Public Speaking
- Relationship Building
- Scope Management
- Software as a Service (SaaS)
- Strategic Planning
- Strategic Thinking
- Swag
- Team Building
- Team Leadership
- Teamwork
- Technically Oriented
- Time Management
- Training
- Sales
- Marketing
- Social Media
- Microsoft Office
- Sales Management
Sheena Johnson Summary
- Sheena Johnson, based in Butte, MT, US, is currently a Customer Success at Reps®. Sheena Johnson brings experience from previous roles at Salesloft and Drift. Sheena Johnson holds a 2005 - 2010 Bachelor of Science (B.S.) in General Science, Pre-med - Psychology minor @ Seattle University. With a robust skill set that includes Account Expansion, Account Management, Analytical Skills, Attention to Detail, Big-picture Thinking and more. Sheena Johnson has 3 emails and 3 mobile phone numbers on RocketReach.
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