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Sheelagh O'Malley Location
Atlanta, GA, US
Sheelagh O'Malley Work
Senior Librarian @ (August 2024 - Present)
Librarian and Online Support Administrator @ (September 2023 - August 2024)
Manager, Customer Contact Center @ (September 2016 - September 2023)
Public Services Librarian @ (November 2006 - September 2016)
Assistant Branch Manager @ (April 2004 - November 2006)
Reference Librarian @ Jacksonville Public Library (January 2002 - January 2004)
General Books Manager @ (February 2000 - September 2001)
Sheelagh O'Malley Education
Florida State University
MLS (Library Science)
2002-2004
Emory University
Bachelor of Arts (B.A.) (Art History, Criticism and Conservation and Anthropology)
1995-1999
Sheelagh O'Malley Skills
Attention to Detail
Communication
Community Outreach
Customer Engagement
Customer Experience
Customer Interaction
Customer Satisfaction
Customer Service
Customer Support
Digital Libraries
Electronic Resources
Employee Engagement
Employee Training
G Suite
Greeting Customers
Information Literacy
Interpersonal Skills
Library
Library Databases
Library Instruction
Library Management
Library Reference
Library Research
Library Science
Library Services
Management
Microsoft Office
Online Research
Organization Skills
People Management
Phone Etiquette
Problem Solving
Productive
Public Libraries
Public Services
Reliability
Research
Research Skills
Skilled Multi-tasker
Supervisory Skills
Team Leadership
Teamwork
Time Management
Virtual Reference
Written Communication
Sheelagh O'Malley Summary
Sheelagh O'Malley, based in Atlanta, GA, US, is currently a Senior Librarian at Dekalb County Public Library. Sheelagh O'Malley brings experience from previous roles at Cambridge College of Healthcare & Technology and Gwinnett County Public Library. Sheelagh O'Malley holds a 2002 - 2004 MLS in Library Science @ Florida State University. With a robust skill set that includes Attention to Detail, Communication, Community Outreach, Customer Engagement, Customer Experience and more. Sheelagh O'Malley has 2 emails and 1 mobile phone numbers on RocketReach.
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