Manager, Research and Insights @ (May 2016 - May 2016)
Principal Advisor - Customer Design @ (November 2015 - May 2016)
Executive Producer @ (May 2012 - November 2015)
Senior Consultant - Strategy and Operations - Customer Experience, Service Design and Innovation @ (December 2011 - November 2015)
Analyst - Tax Services - Global Employer Services @ (January 2011 - December 2011)
Immediate Past President @ (September 2010 - September 2011)
President @ (July 2009 - June 2010)
Colleges Officer @ (January 2009 - January 2010)
President @ (December 2007 - December 2008)
Shayne Herriott Education
The University of Queensland
Bachelor's degree (Commerce and Economics)
2006-2010
Shayne Herriott Skills
Business Analysis
Business Strategy
Change Management
Coaching
Communications Strategy
Critical Thinking
Customer Analysis
Customer Experience
Customer Insight
Customer Journey Mapping
Customer Research
Customer Service
Customer Value Proposition
Design Thinking
Efficiency Improvement
Ethnography
Event Management
Human-centered Design
Innovation
Leadership
Leadership Development
Management
Management Consulting
Microsoft Office
Negotiation
Operations Management
Problem Solving
Product Lifecycle Management
Product Management
Program Management
Project Coordination
Project Management
Qualitative Research
Research
Service Design
Strategic Planning
Strategy
Team Building
Team Leadership
Team Management
Yellow Belt
Crisis Management
Supply Chain Operations
Human Centered Design
Shayne Herriott Summary
Shayne Herriott, based in Brisbane, QLD, AU, is currently a Chief Operating Officer at Orange Sky Australia. Shayne Herriott brings experience from previous roles at Orange Sky Australia, yLabs and Great Southern Bank. Shayne Herriott holds a 2006 - 2010 Bachelor's degree in Commerce and Economics @ The University of Queensland. With a robust skill set that includes Business Analysis, Business Strategy, Change Management, Coaching, Communications Strategy and more. Shayne Herriott has 2 emails and 2 mobile phone numbers on RocketReach.
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