Information Technology Professional II @ (June 2023 - July 2024)
End User Support Specialist @ (October 2018 - June 2023)
Team Lead @ (October 2017 - November 2022)
Shayan Sajid Education
University of Houston
Bachelor of Applied Science - BASc (Computer and Information Sciences, General)
2022-2024
Shayan Sajid Skills
Active Directory
Aerospace Technology
Analytical Skills
Big Data Analytics
Cisco Systems Products
Cisco Unified Communications Manager (CUCM)
Communication
Computer Assistance
Computer Hardware
Computer Hardware Troubleshooting
Computer Literacy
Computer Maintenance
Computer Networking
Computer Repair
Computer Science
Customer Experience
Customer Relationship Management (CRM)
Data Analysis
Data Warehousing
Desktop Application Support
Desktop Support
Desktop Virtualization
Domain Name System (DNS)
Firewalls
Government
Healthcare Information Technology (HIT)
Help Desk Support
IT Compliance
IT Consulting
IT Governance
IT Hardware Support
IT Infrastructure Management
IT Integration
IT Management
IT Operations
IT Service Management
IT Strategy
Information Systems
Information Technology
Information Technology Infrastructure
Internet Protocol Suite (TCP/IP)
Interpersonal Skills
LAN-WAN
Management
Microsoft 365
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Products
Microsoft Word
Mobile Applications
Negotiation
Network Administration
Network Architecture
Network Engineering
Office
Office 365
Office Equipment
Operating Systems
Operations Management
PDQ
Password Resets
Problem Solving
Project Management
Remote
Remote Administration
Remote Desktop
Remote Desktop Protocol (RDP)
Remote Infrastructure Management
Remote Troubleshooting
Remote User Support
Retail
SQL
Sales
Sales Management
Security Audits
ServiceNow
SharePoint
Software Development Life Cycle (SDLC)
Software Installation
Software Quality Assurance
Software Support
Software Systems
Software Updates
Spreadsheets
Statistical Data Analysis
System Implementations
System Performance
Team Management
Technical Support
Technology Services
Tier 2 Help Desk Support
Troubleshooting
VM
VMware Horizon View
Vendor Management
Windows
Windows 10
Windows Desktop Administration
Shayan Sajid Summary
Shayan Sajid, based in Richmond, TX, US, is currently a Senior MSP Engineer at Koala Networks. Shayan Sajid brings experience from previous roles at Johnson Space Center, CHI St. Luke's Health - Baylor St. Luke's Medical Center and Best Buy. Shayan Sajid holds a 2022 - 2024 Bachelor of Applied Science - BASc in Computer and Information Sciences, General @ University of Houston. With a robust skill set that includes Active Directory, Aerospace Technology , Analytical Skills, Big Data Analytics, Cisco Systems Products and more. Shayan Sajid has 1 mobile phone numbers on RocketReach.
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