Senior Implementation Manager @ (August 2020 - April 2024)
Team Manager @ (December 2017 - August 2020)
Customer Success Manager @ (January 2012 - December 2017)
Shay Draper Education
Willamette University
Bachelor of Arts - BA (Rhetoric and Media Studies)
2008-2011
Shay Draper Skills
Leadership
Customer Experience Management
Exceeding Customer Expectations
Customer-Focused Service
IT Escalation
Consulting
Software Implementation
Project Implementation
Software as a Service (SaaS)
Support Management
Customer Service Representatives
Shay Draper Summary
Shay Draper, based in Boise, ID, US, is currently a Customer Implementation Specialist at Dapt. Shay Draper brings experience from previous roles at IdeaRoom, Intuit and TSheets is now QuickBooks Time. Shay Draper holds a 2008 - 2011 Bachelor of Arts - BA in Rhetoric and Media Studies @ Willamette University. With a robust skill set that includes Leadership, Customer Experience Management, Exceeding Customer Expectations, Customer-Focused Service, IT Escalation and more. Shay Draper has 2 emails on RocketReach.
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