Shawn Springfield Email & Phone Number
Lead System Administrator @ JBC
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Shawn Springfield Location
- New York, United States
Shawn Springfield Work
- Lead System Administrator @ (February 2023 - Present)
- Critical Situation Manager and Support Escalation Manager @ (October 2023 - March 2025)
- Queue Manager and CustomerExperience Lead Azure IAAS (CX Manager) @ (February 2022 - December 2022)
- Lead Technical Support Engineer and (WFM)Queue Manager @ (December 2019 - November 2022)
- Onsite Support Engineer Westchester Medical @ (March 2019 - November 2022)
- Nanny @ Self-employed (September 2018 - March 2019)
- Helpdesk Analyst - NBA @ (September 2017 - October 2018)
- Helpdesk Analyst @ Montefiore Information Technology (November 2017 - December 2017)
- Support Technician @ (September 2016 - November 2016)
- Senior Advisor @ (May 2015 - September 2016)
- Student @ (May 2013 - September 2016)
- Network Consultant @ (April 2016 - August 2016)
- Substitute Teacher @ (November 2015 - August 2016)
- Undergraduate Research Assistant @ (May 2015 - February 2016)
- Service Desk Analyst @ (February 2014 - May 2015)
- Service Desk @ (January 2014 - January 2015)
- Service Desk @ (January 2014 - January 2015)
- International Compliance and Purchasing Intern @ (June 2013 - September 2013)
- School Bus Driver @ (June 2012 - April 2013)
- Customer Assistant @ (October 2009 - April 2012)
- Store Manager @ (December 2008 - April 2009)
- Team Lead @ (January 2008 - August 2008)
Shawn Springfield Education
- Indiana University Indianapolis
Bachelor's degree (Computer Information Technology)
- University of Phoenix
Associate of Arts (A.A.) (Information Technology Support)
Shawn Springfield Skills
- Microsoft
- Microsoft Azure
- Technical Support
- Microsoft Office
- Customer Service
- Networking
- Troubleshooting
- Active Directory
- Windows 7
- LAN-WAN
- Software Installation
- Windows XP
- Windows Server
- Information Technology
- Time Management
- Computer Hardware
- CSS
- HTML
- TCP/IP
- Remote I/O
- CDL
- SAP
- SQL*Plus
- Store Management
- Fast-paced
- Dreamweaver
- Problem Solving
- Team Leadership
- Superior written & verbal communication skills
- Multi-skilled
- Telephone
- BMC Remedy Ticketing System
- Project Management
- Project Planning
- Quality Assurance
- Auditing
- Research
- WordPress
- Leadership
- Team Building
- Management
- Windows
- Servers
- Microsoft Excel
- Software Documentation
- Microsoft Word
- Training
- PowerPoint
- ITIL
- Artificial Intelligence (AI)
- Benefits Administration
- Cross-Cultural Communication Skills
- Customer Escalation Management
- Customer Relationship Management (CRM)
- Data Entry
- Healthcare Information Technology (HIT)
- Hiring
- Human Resources Information Systems (HRIS)
- IT Integration
- IT Leadership
- IT Operations
- IT Service Management
- Identity and Access Management (IAM)
- Incident Management
- Interviewing
- Inventory Management
- Microsoft Access
- Open Enrollment
- Payroll Administration
- Product Management
- Quality Auditing
- Recruiting
- Rippling
- System Administration
- Talent Management
- Technology Leadership
- Superior Written And Verbal Communication Skills
- Public Speaking
- Linux
- Multi Skilled
- Fast Paced
- Multi Tasked
- Lan Wan
Shawn Springfield Summary
- Shawn Springfield, based in New York, United States, is currently a Lead System Administrator at JBC. Shawn Springfield brings experience from previous roles at Microsoft and Cerner Corporation. Shawn Springfield holds a Bachelor's degree in Computer Information Technology @ Indiana University Indianapolis. With a robust skill set that includes Microsoft, Microsoft Azure, Technical Support, Microsoft Office, Customer Service and more. Shawn Springfield has 4 emails and 3 mobile phone numbers on RocketReach.
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