Shawn Reid's Location
Toronto, ON, CA
Shawn Reid's Work
- Manager of Customer Care E-comm Operations @ Staples Canada
- Senior Manager of Customer Care @ President's Choice Financial
- Manager of Operations @ Ontario Ministry of Government Services
- Manager of Customer Care and Vendor Operations @ Rakuten Kobo Inc.
- Call Center Manager @ Virgin Mobile Canada
- Team Manager, Care Operations @ Virgin Mobile Canada
- Large Volume Commercial Business Manager @ Ontario Energy Savings Corp.
- Operations Team Manager @ Telespectrum
- Workforce Analyst @ Telespectrum
Shawn Reid's Education
- Centennial College
Applied Management (Business Management)
2003 - 2008
Shawn Reid's Skills
- Customer Experience
- Telecommunications
- Vendor Management
- Operations Management
- Workforce Management
- Call Center
- Contact Centers
- Team Leadership
- Team Management
- Customer Satisfaction
Shawn Reid's Summary
Shawn Reid, based in Toronto, ON, CA, is currently a Manager of Customer Care E-comm Operations at Staples Canada, bringing experience from previous roles at President's Choice Financial, Ontario Ministry of Government and Consumer Services, Rakuten Kobo Inc and Virgin Mobile Canada. Shawn Reid holds a 2003 - 2008 Applied Management in Business Management @ Centennial College. With a robust skill set that includes Customer Experience, Telecommunications, Vendor Management, Operations Management, Workforce Management and more, Shawn Reid contributes valuable insights to the industry. Shawn Reid has 3 emails and 1 mobile phone number on RocketReach.
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