Shawn Michael Email & Phone Number

Senior Vice President, Senior Architect @ Bank of America

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Shawn Michael Location

Castle Rock, CO, US

Shawn Michael Work

2023 - now Senior Vice President, Senior Architect @ Bank of America
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2013 - 2023 Vice President; Senior Architect @ Bank of America
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2013 - 2013 Solution Engineering - Bank of America Consultant @ SkillStorm

2012 - 2013 Delivery Solution Architect @ NICE
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2007 - 2012 Team Lead, GNCS @ NICE
2003 - 2007 Tier 2 GNCS @ NICE
2001 - 2003 Senior Field Engineer @ IPC Systems, Inc.
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Shawn Michael Education

Regis University
Master's Data Science (MSDS) (Data Science)
2017 - 2019
CDI College
1998 - 2000
Southern Alberta Institute of Technology
1990 - 1992

Regis University
Arapahoe Community College

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Shawn Michael Skills

CTI
Genesys
ACD

Enterprise Software
IVR
Contact Centers
Professional Services
Avaya
Telephony
VoIP

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Shawn Michael Summary

Shawn Michael, based in Castle Rock, CO, US, is currently a Senior Vice President, Senior Architect at Bank of America. Shawn Michael brings experience from previous roles at Bank of America, SkillStorm and NICE Systems. Shawn Michael holds a 2017 - 2019 Master's Data Science (MSDS) in Data Science @ Regis University. With a robust skill set that includes CTI, Genesys, ACD, Enterprise Software, IVR and more. Shawn Michael has 1 emails and 1 mobile phone numbers on RocketReach.

Shawn Michael Emails

Found 1 emails

@bofa.com

Shawn Michael Phone Numbers

Found 3 phone numbers

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