Director, Operations (Singapore), Customer Experience and Delivery and Technical (SE Asia) @ (April 2021 - December 2025)
Associate Director, Customer Experience (SG) and Technical and Business Intelligence (SEA) @ (April 2017 - March 2021)
Senior Head, Technical (SEA) and Operations (Singapore) @ (September 2015 - March 2017)
Senior Head, Non-Motor Business (DAMS) @ (October 2014 - August 2015)
Head, Singapore Operations @ (August 2011 - September 2014)
Manager, Technical Underwriting @ (January 2010 - July 2011)
Manager, Technical Studies (Personal and Commercial Line) @ (March 2008 - December 2009)
Assistant Manager, Technical Studies @ (June 2005 - March 2008)
Senior Executive, Motor Claims @ (January 2001 - May 2005)
Executive, Motor Claims @ (July 1999 - December 2000)
Shawn Lim Education
Singapore Institute of Management
Bachelor of Science (BSc) (Management awarded by London School of Economics and Political Science)
1995-1998
Shawn Lim Skills
Business Analysis
Call Centers
Claims Management
Customer Service
General Insurance
Insurance
Insurance Claims
Leadership
Management
Marketing
Project Management
Risk Management
Sales
Strategic Planning
Team Building
Underwriting
Shawn Lim Summary
Shawn Lim, based in Singapore, is currently a Chief Claims and Customer Experience Officer at Auto & General Services - Southeast Asia. Shawn Lim brings experience from previous roles at Auto & General Services - Southeast Asia and DirectAsia.com. Shawn Lim holds a 1995 - 1998 Bachelor of Science (BSc) in Management awarded by London School of Economics and Political Science @ Singapore Institute of Management. With a robust skill set that includes Business Analysis, Call Centers, Claims Management, Customer Service, General Insurance and more. Shawn Lim has 1 emails on RocketReach.
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