Shawn Laughlin Email & Phone Number
CSP1 @ Time Warner Cable
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Shawn Laughlin Location
- Kaukauna, WI, US
Shawn Laughlin Work
- 2015 -now CSP1 @
- 2014 -now Software Annuities Specialist @ Convergys
- 2009 -2014 Services Account Manager @ Convergys
- 2011 -2012 Program Ready Trainer @ Convergys
- 2008 -2009 Technical Support @ Convergys
- 2013 -now Owner and Operator @ Fibonacci Group LLC
- 2007 -2008 Program Manager and Business Analyst @
- 2006 -2007 Program Manager @
- 2005 -2006 Key Account Manager - Retail Department @
- 2004 -2005 Retail Telesales Associate @
Shawn Laughlin Education
- Appleton High School East
(General Studies)
1992-1996 - University of Wisconsin-Fox Valley
Bachelor's Degree (Electrical Engineering)
2012
Shawn Laughlin Skills
- Call Centers
- BPO
- Outsourcing
- Team Management
- Customer Satisfaction
- Service Delivery
- Vendor Management
- CRM
- Workforce Management
- Customer Experience
- Customer Service
- Management
- Entertainment Services
- 3D Animation
- Drafting
- Computer Graphics
- Unified Communications
- Home Theater
- DJ
- Wedding DJ
- Project Management
Shawn Laughlin Summary
- Shawn Laughlin, based in Kaukauna, WI, US, is currently a CSP1 at Spectrum (formerly Time Warner Cable). Shawn Laughlin brings experience from previous roles at Convergys. Shawn Laughlin holds a 1992 - 1996 Appleton High School East. With a robust skill set that includes Call Centers, BPO, Outsourcing, Team Management, Customer Satisfaction and more. Shawn Laughlin has 6 emails on RocketReach.
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