Shawn Laughlin Email & Phone Number

CSP1 @ Time Warner Cable

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Shawn Laughlin Location

Kaukauna, WI, US

Shawn Laughlin Work

2015 - now CSP1 @ Time Warner Cable
2014 - now Software Annuities Specialist @ Convergys
2009 - 2014 Services Account Manager @ Convergys

2011 - 2012 Program Ready Trainer @ Convergys
2008 - 2009 Technical Support @ Convergys
2013 - now Owner and Operator @ Fibonacci Group LLC
2007 - 2008 Program Manager and Business Analyst @ West Corporation
2006 - 2007 Program Manager @ West Corporation
2005 - 2006 Key Account Manager - Retail Department @ West Corporation
View Department
2004 - 2005 Retail Telesales Associate @ West Corporation

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Shawn Laughlin Education

Appleton High School East
(General Studies)
1992 - 1996
University of Wisconsin-Fox Valley
Bachelor's Degree (Electrical Engineering)
2012

Shawn Laughlin Skills

Call Centers
BPO
Outsourcing

Team Management
Customer Satisfaction
Service Delivery
Vendor Management
CRM
Workforce Management
Customer Experience

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Shawn Laughlin Summary

Shawn Laughlin, based in Kaukauna, WI, US, is currently a CSP1 at Spectrum (formerly Time Warner Cable). Shawn Laughlin brings experience from previous roles at Convergys. Shawn Laughlin holds a 1992 - 1996 Appleton High School East. With a robust skill set that includes Call Centers, BPO, Outsourcing, Team Management, Customer Satisfaction and more. Shawn Laughlin has 6 emails and 3 mobile phone numbers on RocketReach.

Shawn Laughlin Emails

Found 6 emails

Shawn Laughlin Phone Numbers

Found 6 phone numbers

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