Shawn Laughlin Email & Phone Number
CSP1 @ Time Warner Cable
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Shawn Laughlin Location
- Kaukauna, WI, US
Shawn Laughlin Work
- CSP1 @ (April 2015 - Present)
- Software Annuities Specialist @ Convergys (May 2014 - Present)
- Services Account Manager @ Convergys (June 2009 - May 2014)
- Program Ready Trainer @ Convergys (October 2011 - October 2012)
- Technical Support @ Convergys (September 2008 - June 2009)
- Owner and Operator @ Fibonacci Group LLC (January 2013 - Present)
- Program Manager and Business Analyst @ (November 2007 - July 2008)
- Program Manager @ (May 2006 - November 2007)
- Key Account Manager - Retail Department @ (February 2005 - May 2006)
- Retail Telesales Associate @ (January 2004 - February 2005)
Shawn Laughlin Education
- Appleton High School East
(General Studies)
1992-1996 - University of Wisconsin-Fox Valley
Bachelor's Degree (Electrical Engineering)
2012
Shawn Laughlin Skills
- Call Centers
- BPO
- Outsourcing
- Team Management
- Customer Satisfaction
- Service Delivery
- Vendor Management
- CRM
- Workforce Management
- Customer Experience
- Customer Service
- Management
- Entertainment Services
- 3D Animation
- Drafting
- Computer Graphics
- Unified Communications
- Home Theater
- DJ
- Wedding DJ
- Project Management
Shawn Laughlin Summary
- Shawn Laughlin, based in Kaukauna, WI, US, is currently a CSP1 at Spectrum (formerly Time Warner Cable). Shawn Laughlin brings experience from previous roles at Convergys. Shawn Laughlin holds a 1992 - 1996 Appleton High School East. With a robust skill set that includes Call Centers, BPO, Outsourcing, Team Management, Customer Satisfaction and more. Shawn Laughlin has 6 emails and 3 mobile phone numbers on RocketReach.
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