Shausta Merrill Email & Phone Number
EVP, Principal Analyst and Product Owner @ Fidelity National Home Warranty
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Shausta Merrill Location
- Fort Lauderdale, FL, US
Shausta Merrill Work
- EVP, Principal Analyst and Product Owner @ (February 2024 - Present)
- Sr Vice President, Customer Success @ (January 2022 - January 2025)
- Vice President, Contact Center Operations @ (July 2021 - January 2022)
- Vice President, Client Operations @ (February 2017 - January 2022)
- Vice President, Program Implementation and Integration @ Cross Country Home Services (April 2001 - January 2022)
- Manager - Network Relations @ (January 1999 - March 2001)
- Marketing and Client Relationship Manager @ USA Financial Group (February 1992 - March 1999)
Shausta Merrill Education
- Wright State University
Bachelor of Science
1991-1995
Shausta Merrill Skills
- Process Improvement
- Insurance
- Analytics
- SDLC
- Vendor Management
- Strategic Planning
- Management
- CRM
- Call Center
- Business Analysis
- Team Building
- Integration
- Analysis
- Call Centers
- Customer Service
- Marketing
- Business Process
- Product Development
- Sales
- Customer Satisfaction
- Cross-functional Team Leadership
- Leadership
- Customer Retention
- Risk Management
- Training
- Business Development
- Business Process Improvement
- Strategy
- Team Leadership
- Program Management
- Financial Services
- Operations Management
- Product Management
- Account Management
- Business Intelligence
- P&L Management
- Customer Experience
- Outsourcing
- Business Planning
- E-commerce
- Business Strategy
- Start-ups
- Contract Negotiation
- Lead Generation
- Change Management
- Project Management
- Forecasting
- New Business Development
- Budgets
- SaaS
- E Commerce
- Start Ups
- Cross Functional Team Leadership
- Research
Shausta Merrill Summary
- Shausta Merrill, based in Fort Lauderdale, FL, US, is currently a EVP, Principal Analyst and Product Owner at Fidelity National Home Warranty. Shausta Merrill brings experience from previous roles at Renew Financial, Cinch Home Services and Cross Country Home Services. Shausta Merrill holds a 1991 - 1995 Bachelor of Science @ Wright State University. With a robust skill set that includes Process Improvement, Insurance, Analytics, SDLC, Vendor Management and more. Shausta Merrill has 3 emails and 2 mobile phone numbers on RocketReach.
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