Shausta Merrill Email & Phone Number
EVP, Principal Analyst and Product Owner @ Fidelity National Home Warranty
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Shausta Merrill Location
- Fort Lauderdale, FL, US
Shausta Merrill Work
- 2024 -now EVP, Principal Analyst and Product Owner @
- 2022 -2025 Sr Vice President, Customer Success @
- 2021 -2022 Vice President, Contact Center Operations @
- 2017 -2022 Vice President, Client Operations @
- 2001 -2022 Vice President, Program Implementation and Integration @ Cross Country Home Services
- 1999 -2001 Manager - Network Relations @
- 1992 -1999 Marketing and Client Relationship Manager @ USA Financial Group
Shausta Merrill Education
- Wright State University
Bachelor of Science
1991-1995
Shausta Merrill Skills
- Process Improvement
- Insurance
- Analytics
- SDLC
- Vendor Management
- Strategic Planning
- Management
- CRM
- Call Center
- Business Analysis
- Team Building
- Integration
- Analysis
- Call Centers
- Customer Service
- Marketing
- Business Process
- Product Development
- Sales
- Customer Satisfaction
- Cross-functional Team Leadership
- Leadership
- Customer Retention
- Risk Management
- Training
- Business Development
- Business Process Improvement
- Strategy
- Team Leadership
- Program Management
- Financial Services
- Operations Management
- Product Management
- Account Management
- Business Intelligence
- P&L Management
- Customer Experience
- Outsourcing
- Business Planning
- E-commerce
- Business Strategy
- Start-ups
- Contract Negotiation
- Lead Generation
- Change Management
- Project Management
- Forecasting
- New Business Development
- Budgets
- SaaS
- E Commerce
- Start Ups
- Cross Functional Team Leadership
- Research
Shausta Merrill Summary
- Shausta Merrill, based in Fort Lauderdale, FL, US, is currently a EVP, Principal Analyst and Product Owner at Fidelity National Home Warranty. Shausta Merrill brings experience from previous roles at Renew Financial, Cinch Home Services and Cross Country Home Services. Shausta Merrill holds a 1991 - 1995 Bachelor of Science @ Wright State University. With a robust skill set that includes Process Improvement, Insurance, Analytics, SDLC, Vendor Management and more. Shausta Merrill has 2 emails and 2 mobile phone numbers on RocketReach.
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