Shaun Dodd Email
Senior Service Delivery Manager @ Sopra Steria
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Shaun Dodd Location
- Caerphilly, GB
Shaun Dodd Work
- 1998 -now Senior Service Delivery Manager @
- 1996 -1998 Development Team Leader @
Shaun Dodd Education
- The University of Glamorgan
BSc (Hons) (Computer Studies)
Shaun Dodd Skills
- Service Delivery
- IT Service Management
- Service Management
- ITIL
- IT Outsourcing
- Offshoring
- Service Desk
- Customer Service
- Client Facing Skills
- 3rd Party Relationships
- Project Management
- Transitioning
- Bids
- Incident Management
- Change Management
- Problem Management
- Service Improvement
- Stakeholder Management
- Performance Management
- Business Analysis
- User Acceptance Testing
- Shared Services
- Service Levels
- Risk Management
- Management
- Transition Management
- ISO 20000
- Outsourcing
- Project Delivery
- PRINCE2
- IT Strategy
- ITIL Certified
- ITIL v3 Foundations Certified
- Program Management
- Marketing
- SQL
- Business Development
- Training
Shaun Dodd Summary
- Shaun Dodd, based in Caerphilly, GB, is currently a Senior Service Delivery Manager at Sopra Steria. Shaun Dodd brings experience from previous roles at Panasonic. Shaun Dodd holds a BSc (Hons) in Computer Studies @ The University of Glamorgan. With a robust skill set that includes Service Delivery, IT Service Management, Service Management, ITIL, IT Outsourcing and more. Shaun Dodd has 2 emails on RocketReach.
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