Shashi Ranjan Email & Phone Number
Chief Customer Officer
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Shashi Ranjan Location
- Hyderabad, IN
Shashi Ranjan Work
- Chief Customer Officer @ Kedaara Healthcare - Oasis Fertility, Oliva Skin and Hair Clinic (January 2025 - Present)
- Head Of Customer Experience @ (December 2018 - December 2024)
- Associate Vice President @ (June 2014 - November 2018)
- Location Leader @ (September 2012 - June 2014)
- Manager Operations @ (September 2007 - September 2012)
Shashi Ranjan Education
- Indian Institute of Management, Indore
EPDT (Digital Transformation)
2022-2024
Shashi Ranjan Skills
- Workforce Management
- Service Delivery
- BPO
- Team Management
- COPC
- Sla
- Outsourcing
- Call Center
- Operations Management
- Troubleshooting
- Customer Satisfaction
- Call Centers
- MIS
- Transition Management
- Vendor Management
- Process Management
- CRM
- Customer Experience
- Offshoring
- Process Excellence
- Six Sigma
- Customer Relationship Management Crm
- Contact Centers
- Business Process Outsourcing Bpo
- Management Information Systems Mis
- Business Process Outsourcing
- Customer Relationship Management
- Management Information Systems
Shashi Ranjan Summary
- Shashi Ranjan, based in Hyderabad, IN, is currently a Chief Customer Officer at Kedaara Healthcare - Oasis Fertility, Oliva Skin and Hair Clinic. Shashi Ranjan brings experience from previous roles at Dr Lal PathLabs, NSB BPO Solutions Pvt.Ltd., Mphasis and Aegis Limited. Shashi Ranjan holds a 2022 - 2024 EPDT in Digital Transformation @ Indian Institute of Management, Indore. With a robust skill set that includes Workforce Management, Service Delivery, BPO, Team Management, COPC and more. Shashi Ranjan has 1 emails and 6 mobile phone numbers on RocketReach.
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