Shashi Kumar Email & Phone Number
Head of Customer Service @ WheelsEye
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Shashi Kumar Location
- New Delhi, DL, IN
Shashi Kumar Work
- 2024 -now Head of Customer Service @
- 2019 -2024 Manager - Client Support @
- 2018 -2019 Assistant Manager-Customer Experience @
- 2016 -2018 Assistant Manager Operations @
- 2013 -2016 Assistant Operations Manager @
- 2012 -2013 Team Lead -Oprations @ 21diamonds India
- 2011 -2012 Sr. Executive C. Care @ Letsbuy.com
Shashi Kumar Education
- Amity University Delhi
Master’s Degree (Operations Management and Supply Chain)
2016-2017 - Indira Gandhi National Open University
B.A (IGNOU)
2013-2015
Shashi Kumar Skills
- Microsoft Office
- PowerPoint
- Operations Management
- Logistics
- Team Leadership
- excel
- Requirements Analysis
- Process Improvement
- Process Automation
- Continuous Improvement
- Customer Support
- Customer Satisfaction
- Leadership
- Team Building
- Quality Control
- Management
- Analysis
- CRM
- MIS
- Finance
- Start-ups
- Procurement
- Microsoft Word
- Customer Relationship Management (CRM)
- Team Management
- Business Development
- Customer Service
- Dreamweaver
- Vendors
- Location
- Sales
- Conveying
- Customer Retention
- Mentoring
- Digital Marketing
- Docs
- Operational Efficiency
- Buyers
- Legal
- Complaints
- Std
- Delhi
- Assessment
- Conducting Meetings
- Gateway
- Calls
- Short
- Hiring
- Resolve
- Auditing
- Accounting
- Quarter
- Follow Ups
- Qualification
- Purchase Orders
- Aspirations
- Photoshop
- Escalation
- Languages
- Legal Writing
- Forecasting
- English
- Hygiene
- Tests
- Reports
- Strategy
- New Process
- Inventory
- Jewelry
- Strategies
- Loyalty Programs
- Toll Free
- Microsoft Excel
- Monetization
- Training
- ORM
- Sla
- Silver
- Order Fulfillment
- Documentation
- Logo Design
- Reporting
- Etd
- Drawing
- Social Media
- Csat
- Coordination
- Graphic Design
- Customer Feedback
- Tamil
- Conceiving
- Query Writing
- Web Design
- Communication
- Schedules
- New Clients
- Customer Service Management
- Qrc
- Operational Activities
- Sheet
- Operations
- HTML
- Queries
- Sales Trainings
- Measurements
- Training Programs
- Classroom
- Shopping
- Increased Profitability
- Pricing
- Customer Experience
- Diamonds
- Seniors
- Payment Gateways
- Matching
- Online Reputation Management
- Business Process Re Engineering
- Academic
- Vendor Management
- Bulk
- Touch
- Stocks
- Focus Groups
- Disputes
- Budgets
- Meetings
- Adobe Creative Suite
- Kra
- Delivery
- Customer Base
- Order Processing
- Hindi
- Product Selection
- Start Ups
- Customer Relationship Management
Shashi Kumar Summary
- Shashi Kumar, based in New Delhi, DL, IN, is currently a Head of Customer Service at WheelsEye. Shashi Kumar brings experience from previous roles at Shiprocket, Junglee Games, Rudrabhishek Infosystem Pvt Ltd and AskmeBazaar. Shashi Kumar holds a 2016 - 2017 Master’s Degree in Operations Management and Supply Chain @ Amity University Delhi. With a robust skill set that includes Microsoft Office, PowerPoint, Operations Management, Logistics, Team Leadership and more. Shashi Kumar has 2 emails and 1 mobile phone numbers on RocketReach.
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Top WheelsEye Employees
Ashish Dudeja
Product
Gurugram, HR, IN
Piyush Mittal
Head of Technology (Marketplace)
Gurugram, HR, IN
Shashi Kumar
Head of Customer Service
New Delhi, DL, IN
Aditya Goyal
Head of Human Resources
Gurugram, HR, IN
Mohit Aggarwal
Vice President Finance
Delhi, DL, IN
Megha Jain
Head HR - Corporate, Sales and Ops
New Delhi, DL, IN
Tushin Joshi
Operations Lead
Gurugram, HR, IN
Vipul Khanna
Director Product
Delhi, DL, IN
Vartika Sharma
Talent Business Partner
Gurugram, HR, IN
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