Shashank Jain Email & Phone Number
Program Management Consultant @ ARTI MISHRA
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Shashank Jain Location
- Bhopal, MP, IN
Shashank Jain Work
- Program Management Consultant @ (February 2020 - Present)
- Head-Operations @ (April 2012 - October 2018)
- Hub Head - New Customer Experience (MPCG-GUJ-MH-MUM) and Circle Service Provisioning Head @ (February 2010 - March 2012)
- Project And Process Manager - Ops @ Aegis Limited (February 2008 - January 2010)
- Project And Process Manager - Ops @ PACE SETTERS BUSINESS SOLUTIONS PVT.LTD. (August 2007 - February 2008)
- Backend CC Ops - Prepaid @ (October 2005 - August 2007)
- Remote Customer Care Executive @ (February 2003 - October 2005)
- Senior Customer Service Executive @ (August 2000 - July 2003)
- Marketing Officer @ Zee Interactive Limited (September 1997 - July 2000)
Shashank Jain Education
- Rabindranath Tagore University
Master of Business Administration - MBA (Information Technology)
2018-2019
Shashank Jain Skills
- Customer Experience
- Photoshop
- Program Management
- Strategy
- Team Management
- Call Centers
- Training
- Vendor Management
- Call Center
- Process Improvement
- Project Planning
- Analysis
- Microsoft Excel
- Customer Satisfaction
- CRM
- Outsourcing
- Customer Retention
- Six Sigma
- Healthcare
- User Interface Design
- Operations
- Recruiting
- Microsoft Office
- Management
- Leadership
- Telecommunications
- Service Delivery
Shashank Jain Summary
- Shashank Jain, based in Bhopal, MP, IN, is currently a Program Management Consultant at MPSeDC - State IT Center. Shashank Jain brings experience from previous roles at SureVin BPO Services Pvt. Ltd., Bharti Airtel Limited, Aegis Limited and PACE SETTERS BUSINESS SOLUTIONS PVT.LTD.. Shashank Jain holds a 2018 - 2019 Master of Business Administration - MBA in Information Technology @ Rabindranath Tagore University. With a robust skill set that includes Customer Experience, Photoshop, Program Management, Strategy, Team Management and more. Shashank Jain has 1 emails and 1 mobile phone numbers on RocketReach.
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