SharpenCX Technology Stack

AddThis provides social engagement tools, APIs and services personalizing websites for engagement, monetization and traffic boosting

Amazon SES is an outbound-only email-sending service built on the reliable and scalable infrastructure.

Drip is a powerful email marketing automation tool with a visual campaign builder, workflow management and subscriber engagement analysis tools.

Google AdWords lets create ads that appear in Google search results for certain keywords in certain regions, driving more qualified traffic to their website.

Google Optimize is a free website optimization tool that helps online marketers increase visitor conversion rates and overall visitor satisfaction by continually A/B testing different combinations of website content.

LinkedIn Login is an​ authentication solution that lets users sign in with their professional identity.

Adobe helps organisations in creation of multimedia and creativity software products, with a more recent foray into digital marketing software.

Cloudflare Content Delivery Network (CDN) is a geographically distributed group of servers that ensure fast delivery of Internet content, including HTML pages, JavaScript files, stylesheets, and images.

GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code.

Jira Service Management is an ITSM solution that unlocks high-velocity IT, dev, operations, and business teams.

Wistia is an online video hosting platform built specifically for businesses. This professional video hosting service is easy to use and facilitates successful video marketing through a host of great tools and features. Covert viewers to leads with features such as the Turnstile email collector and clickable calls-to-action.

Yoast offers plugins to improve SEO and optimize web sites and blogs.

YouTube is a video sharing service where users can watch, like, share, comment and upload their own videos. The video service can be accessed on PCs, laptops, tablets and via mobile phones.

Adobe Marketing Cloud provides comprehensive set of digital marketing solutions for all of your marketing needs.

Eventbrite is an event management solution which helps businesses to plan, manage, & grow events through tools such as ticketing, attendee tracking, & marketing.

Educate your users with a super simple knowledge base that’s built for teams just like yours.

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging.

Salesforce Forms helps to create forms to collect data from your site visitors and submit the data to standard or custom Salesforce objects.

Sharpen is a cloud-native contact center platform that helps companies create perfect customer experiences.

SharpenCX is a Cloud-native contact center software.

Ahrefs tracks backlinks, keywords, brand mentions and competitors traffic to provide comprehensive intelligence data.

Google Analytics allows users to measure sales & conversions, plus gain fresh insights into how visitors use sites, & how they arrived on site.

Cloud based storage systems by AWS.

Amazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon that includes a mixture of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings.

Amazon WorkMail is a secure, managed business email and calendar service.

EMC Atmos is a cloud storage services platform developed by EMC Corporation. Atmos can be deployed as either a hardware appliance or as software in a virtual environment. The Atmos technology uses an object storage architecture designed to manage petabytes of information and billions of objects across multiple geographic locations as a single system.

EMC Avamar: Fast, efficient data backup and recovery through a complete software and hardware solution. Equipped with integrated variable-length deduplication technology, Avamar facilitates fast, daily full backups for virtual environments, remote offices, enterprise applications, network-attached storage (NAS) servers, and desktops/laptops.

EMC Elastic Cloud Storage (ECS), formerly Project Nile, is an object storage software product marketed by EMC Corporation. ECS was designed to adhere to several tenets of object storage, including scalability, data resiliency and to take advantage of existing or new commodity server hardware in order to manage costs. It is marketed as software-defined storage.

EMC SourceOne Archiving Family: Advanced archiving software that improves user productivity, providing seamless access to archived email, files, and Microsoft SharePoint content. Proactive information management helps with litigation readiness and a centralized archive accelerates high-volume discovery searches and enables secure legal holds.

ASP.net is an open source framework for building web applications and services with .NET and C#.

Bootstrap is a free and open-source front-end framework for designing websites and web applications. It contains HTML and CSS-based design templates for typography, forms, buttons, navigation and other interface components, as well as optional JavaScript extensions.

Font Awesome makes it easy to add vector icons and social logos to their website.

Gravatar is a service for providing globally unique avatars and was created by Tom Preston-Werner. It is owned by Automattic, having integrated it into their WordPress.com blogging platform.

Hypertext Markup Language (HTML) is the standard markup language for documents designed to be displayed in a web browser. It can be assisted by technologies such as Cascading Style Sheets (CSS) and scripting languages such as JavaScript.

JavaScript is the programming language of HTML and the Web.

jQuery is a cross-platform JavaScript library designed to simplify the client-side scripting of HTML. It is free, open-source software using the permissive MIT License. Web analysis indicates that it is the most widely deployed JavaScript library by a large margin.

MySQL is an open source database that supports scalable web-based and embedded database applications.

Atlassian Confluence is a knowledge management software with flexible customization, organization and a powerful search engine, empowering collaboration and innovation.

The EMC Documentum platform provides essential capabilities for managing enterprise content and is the foundation for enterprise content management and intelligent case management offerings. The Documentum platform adheres to the content management interoperability services standard and supports a broad range of operating systems.

Google Drive is a cloud storage and backup platform to access files, docs, photos & more, store them in a safe place, and collaborate with other people.

G Suite is a suite of apps from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data.

Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do.

AWS Route53 is a Cloud DNS service helps in customers to route end user requests to internet applications.

Cisco Webex Meetings is a video conferencing service for the enterprise, offering highly secure integrated audio, video, and content sharing from the Cisco Webex cloud.

Gmail is a free, advertising-supported email service offered as part of Google's G Suite, with 15GB of storage, color-coded inbox filters and unsend button.

Oracle Communications provides integrated cloud solutions for Service Providers and Enterprises.

The Receptionist is the most versatile, effective and easy-to-use visitor management system available from offices with just a few employees to others over 3,000. The app is used by hundreds of businesses around the globe.

WebRTC is an API definition drafted by the W3C that supports browser-to-browser applications for voice calling, video chat and more.

Zendesk is an cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction.

Zoom is a scalable, cloud based video conferencing & web conferencing platform enabling online meetings, webinars, file sharing, group messaging and more.

Google Sheets is a spreadsheet program for data analysis.

Jira Service Desk is an IT support teams provide better service by automating ticket management, self service, agent collaboration, SLAs, reporting.

JIRA Software enables customer's team at every stage of the application lifecycle. From planning, tracking, launching and reporting.

ServiceNow is a platform-as-a-service provider of IT service applications.

Microsoft Dynamics with its intelligent business applications across CRM and ERP, Microsoft Dynamics 365 gives clients choice. Start with just what customrs need to run clients business and delight customers.

Newton is the brainchild of recruiting professionals who launched the product in 2009 after having run hundreds of high-performance recruiting programs across the US. Their goal wasn’t to revolutionize recruiting, it was to create an AT that was easy-to-use, easy-to-implement, and affordable for any size of company.

Newton is applicant tracking software for organizing and improving internal recruitment programs of small and medium-sized businesses. It is designed to drive the decisions that drive hiring taking into account all users in the corporate recruiting workflow.

Oracle Workforce Management is a web-based solution that helps managers align business strategies and workforce plans.

Trailhead provides developers and administrators a guided, learning path through the key features of Salesforce, using a set of interactive, online tutorials.