Sharon Smith Email & Phone Number
Head of Business Readiness @ The Exeter
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Sharon Smith Location
- England, United Kingdom
Sharon Smith Work
- 2023 -now Head of Business Readiness @
- 2020 -2022 Head of Change Implementation and Learning and Development Ops @ L and G Insurance part of LV= GIG @
- 2018 -2020 Head of Change Implementation @
- 2017 -2018 Implementation and Service Development Manager @
- 2015 -2017 Implementation and Development Manager @
- 2014 -2015 Claims Transition Manager @
- 2014 -2014 Head of Household Claims (Interim) @
- 2013 -2014 Service Delivery Manager Claims Operation @
- 2009 -2013 Manager for New Business, Intermediary and Customer Services @
- 2006 -2009 Operational Strategic Manager for Training and Development @
- 2002 -2006 Operational Training and Quality Manager @
- 1998 -2002 Claims Manager @
- 1996 -1998 Manager – General Insurance Customer Services and Underwriting @
- 1991 -1996 Team Leader – Mercury Communications Calling Card and Operator Services @
- 1989 -1991 Conference and Banqueting Co-ordinator, Reservations Advisor and Receptionist @ Morgan Sinclair Hotels - Great Barr Hotel & Conference Centre
Sharon Smith Education
- University College Birmingham
Sharon Smith Skills
- Performance Management
- Management
- General Insurance
- Process Improvement
- Training
- Operations Management
- Strategy
- Business Process
- Call Centers
- Leadership
- Customer Experience
- Coaching
- Account Management
- Lean Tools
- Recruiting
- Employee Training
- Change Management
- Insurance
- Social Media
- Customer Service
- Business Process Improvement
Sharon Smith Summary
- Sharon Smith, based in England, United Kingdom, is currently a Head of Business Readiness at The Exeter. Sharon Smith brings experience from previous roles at LV= and Legal & General. Sharon Smith holds a University College Birmingham. With a robust skill set that includes Performance Management, Management, General Insurance, Process Improvement, Training and more. Sharon Smith has 1 emails on RocketReach.
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