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Sharon Smith Location
England, United Kingdom
Sharon Smith Work
Head of Business Readiness @ (January 2023 - Present)
Head of Change Implementation and Learning and Development Ops @ L and G Insurance part of LV= GIG @ (January 2020 - December 2022)
Head of Change Implementation @ (April 2018 - January 2020)
Implementation and Service Development Manager @ (June 2017 - March 2018)
Implementation and Development Manager @ (June 2015 - June 2017)
Claims Transition Manager @ (October 2014 - May 2015)
Head of Household Claims (Interim) @ (May 2014 - September 2014)
Service Delivery Manager Claims Operation @ (September 2013 - April 2014)
Manager for New Business, Intermediary and Customer Services @ (June 2009 - August 2013)
Operational Strategic Manager for Training and Development @ (June 2006 - June 2009)
Operational Training and Quality Manager @ (July 2002 - June 2006)
Claims Manager @ (August 1998 - January 2002)
Manager – General Insurance Customer Services and Underwriting @ (November 1996 - July 1998)
Team Leader – Mercury Communications Calling Card and Operator Services @ (January 1991 - January 1996)
Conference and Banqueting Co-ordinator, Reservations Advisor and Receptionist @ Morgan Sinclair Hotels - Great Barr Hotel & Conference Centre (January 1989 - January 1991)
Sharon Smith Education
university college birmingham
Sharon Smith Skills
Performance Management
Management
General Insurance
Process Improvement
Training
Operations Management
Strategy
Business Process
Call Centers
Leadership
Customer Experience
Coaching
Account Management
Lean Tools
Recruiting
Employee Training
Change Management
Insurance
Social Media
Customer Service
Business Process Improvement
Sharon Smith Summary
Sharon Smith, based in England, United Kingdom, is currently a Head of Business Readiness at The Exeter. Sharon Smith brings experience from previous roles at LV= and Legal & General. Sharon Smith holds a university college birmingham. With a robust skill set that includes Performance Management, Management, General Insurance, Process Improvement, Training and more. Sharon Smith has 1 emails on RocketReach.
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