Sharon Sim Email & Phone Number
Head of Global Customer Care Excellence @ Roquette
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Sharon Sim Location
- France
Sharon Sim Work
- 2024 -now Head of Global Customer Care Excellence @
- 2019 -2024 Head of Customer Care - Greater Asia @
- 2010 -2019 Associate Director, Customer Care and CX, Commercial Excellence @
- 2002 -2009 Customer Service Supervisor @
Sharon Sim Education
- University of Wales, Cardiff
Bachelor of Science (BS) (Bachelor of Science (BS), Business Administration (Marketing))
2002-2005 - Informatics Education Ltd.
(Advanced Diploma in Computer Studies, Information Technology)
Sharon Sim Skills
- Customer Experience
- Cross-functional Team Leadership
- Customer Service
- Call Centers
- Process Improvement
- Cross-cultural Teams
- Team Mentoring
- CRM
- Customer Satisfaction
- Customer Retention
- Business Development
- Customer Support
- Team Leadership
- Project Management
- Life Sciences
- Management
- Strategy
- Requirements Analysis
- Microsoft Excel
- Cross Functional Team Leadership
- Cross Cultural Teams
- Biotechnology
Sharon Sim Summary
- Sharon Sim, based in France, is currently a Head of Global Customer Care Excellence at Roquette. Sharon Sim brings experience from previous roles at Roquette, Thermo Fisher Scientific and Panasonic. Sharon Sim holds a 2002 - 2005 Bachelor of Science (BS) in Bachelor of Science (BS), Business Administration (Marketing) @ University of Wales, Cardiff. With a robust skill set that includes Customer Experience, Cross-functional Team Leadership, Customer Service, Call Centers, Process Improvement and more. Sharon Sim has 1 emails and 1 mobile phone numbers on RocketReach.
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