Sharon Ritchie Email
Systems and Process Improvement Lead @ Greater Western Water
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Sharon Ritchie Location
- Melbourne, VIC, AU
Sharon Ritchie Work
- 2022 -now Systems and Process Improvement Lead @
- 2020 -2022 Documentation Lead @
- 2020 -2020 Performance Optimisation Lead @
- 2019 -2020 CRM Learning and Knowledge Design Leader @
- 2018 -2019 Learning and Knowledge Management Leader @
- 2014 -2018 Retail Operations Academy Manager @
- 2013 -2014 Business Improvement Contractor @
- 2012 -2013 Customer Experience Delivery Manager @
- 2007 -2012 Training Delivery Manager @
- 2004 -2007 Support Services Manager @
- 2003 -2004 Business Services Centre Manager @
- 2001 -2003 Client Relationship Manager @ Utili-Mode Pty Ltd
- 1999 -2001 Training and Process Documentation Manager @ Utili-Mode Pty Ltd
- 1998 -1999 Customer Service Centre Manager @ Centrecore
Sharon Ritchie Education
- University of Melbourne
Bachelor of Training & Development
- University of Melbourne
Associate Diploma Training & Development
- Open Colleges
Certificate IV in Training & Assessment (TAE40110)
Sharon Ritchie Skills
- Stakeholder Management
- Business Process Improvement
- Change Management
- Management
- Project Delivery
- Process Improvement
- Training
- Team Leadership
- Manage Client Relationships
- Analysis
- Training Delivery
- Leadership
- Governance
- Outsourcing
- Business Transformation
- Coaching
- CRM
- Software Documentation
- Business Analysis
- Culture Change
- Energy
- Stakeholder Engagement
- Program Management
- Employee Engagement
- Performance Management
- Operations Management
- Strategic Planning
- Retail
- Retail Operations
- Operations
Sharon Ritchie Summary
- Sharon Ritchie, based in Melbourne, VIC, AU, is currently a Systems and Process Improvement Lead at Greater Western Water. Sharon Ritchie brings experience from previous roles at Greater Western Water and EnergyAustralia. Sharon Ritchie holds a Bachelor of Training & Development @ University of Melbourne. With a robust skill set that includes Stakeholder Management, Business Process Improvement, Change Management, Management, Project Delivery and more. Sharon Ritchie has 1 emails on RocketReach.
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