Sharon Moss Email & Phone Number
Senior Director Global HR Direct Contact Centers @ UnitedHealth Group
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Sharon Moss Location
- Crossville, TN, US
Sharon Moss Work
- Senior Director Global HR Direct Contact Centers @ (July 2013 - Present)
- Senior Director of Human Capital Quality and Business Process @ (April 2012 - Present)
- Senior Director Enterprise Quality Deployment @ (April 2009 - March 2012)
- Segment Six Sigma Master Black Belt @ (July 2005 - April 2009)
- Six Sigma Black Belt @ Ubh (March 2003 - June 2005)
- Customer Service Director at Uhb @ (January 2001 - March 2003)
- Customer Service Manager @ (January 1994 - January 1997)
Sharon Moss Education
- Roosevelt University
BS (Psychology)
Sharon Moss Skills
- Black Belt
- Business Process
- Business Process Improvement
- Call Center
- Call Center Management
- Call Centers
- Change Management
- Coaching
- Contact Centers
- Cross-functional Team Leadership
- Event Planning
- Human Resources
- Leadership
- Lean Manufacturing
- Management
- Operations Management
- Process Improvement
- Program Management
- Project Planning
- Recruiting
- SIx Sigma
- Service Delivery
- Start-ups
- Strategic Planning
- Team Building
- Training
- Training and Facilitation
- Business Process...
- Cross-functional Team...
- Training and...
- Cross Functional Team
- Start Ups
- Cross Functional Team Leadership
- Emergency Fueling Services
- Petroleum Transportation
- Wholesale
- Petroleum Tanks
Sharon Moss Summary
- Sharon Moss, based in Crossville, TN, US, is currently a Senior Director Global HR Direct Contact Centers at Unitedhealth Group. Sharon Moss brings experience from previous roles at Unitedhealth Group and Ubh. Sharon Moss holds a BS in Psychology @ Roosevelt University. With a robust skill set that includes Black Belt, Business Process, Business Process Improvement, Call Center, Call Center Management and more. Sharon Moss has 3 emails and 1 mobile phone numbers on RocketReach.
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