Location
United Kingdom
Work
- Head of Contact Center Operations @ Halfords
- Vice President, Global Customer Care @ WorldRemit Ltd
- Director of Operations Contact Centres UK and IE @ arvato UK
- Executive Director of Customer Services @ Richmond Housing Partnership
- Head of Customer Service @ Boohoo.com
- Head of Customer Services @ Mothercare
- Customer Contact Manager @ Early Learning Centre
- Direct Fulfilment Manager @ Early Learning Centre
- Store Manager @ Chelsea Stores Ltd
- Homewares Division Manager @ House of Fraser
Education
- University Central Lancashire
1st Year (Graphic Design)
- Oulder Hill School
Skills
- Retail
- Management
- E-commerce
- Process Improvement
- Cross-functional Team Leadership
- Customer Experience
- Leadership
- Project Management
- Strategy
- Budgets
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