Sharon McDonald Email
Executive General Manager Customer Excellence @ Alternative Freight Services Pty Ltd (AFS)
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Sharon McDonald Location
- Melbourne, VIC, AU
Sharon McDonald Work
- Executive General Manager Customer Excellence @ (August 2026 - Present)
- Director of Customer Experience, People and Business Transformation @ (December 2016 - Present)
- Director of Customer Experience @ (June 2015 - December 2016)
- General Manager Customer Experience @ (October 2012 - June 2015)
- General Manager Contact Centres @ (June 2011 - September 2012)
- National Call Centre Manager @ (July 2001 - June 2011)
- State Customer Service Manager, Victoria @ (February 2000 - July 2001)
- State Customer Service Manager, Victoria @ (October 1998 - January 2000)
- State Customer Service Manager, Victoria @ (June 1991 - October 1998)
Sharon McDonald Education
- Assumption College
Sharon McDonald Skills
- Account Management
- Business Analysis
- Business Development
- Business Process Improvement
- Business Strategy
- CRM
- Call Center
- Call Centers
- Change Management
- Contact Centers
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service
- Incident Management
- Leadership
- Logistics
- Logistics Management
- Management
- Negotiation
- New Business Development
- Operations Management
- Process Improvement
- Project Management
- Sales Management
- Strategy
- Team Leadership
- Team Management
- Transportation
- Customer Relationship Management Crm
- Parcel
- Excess
- Express.js
- Customer Relationship Management
Sharon McDonald Summary
- Sharon McDonald, based in Melbourne, VIC, AU, is currently a Executive General Manager Customer Excellence at AFS Logistics. Sharon McDonald brings experience from previous roles at AFS Logistics and StarTrack. Sharon McDonald holds a Assumption College. With a robust skill set that includes Account Management, Business Analysis, Business Development, Business Process Improvement, Business Strategy and more. Sharon McDonald has 1 emails on RocketReach.
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