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Sharon Maley Location
Rochester, NY, US
Sharon Maley Work
Manager, Genesys Strategy and Contact Center Operations @ (January 2026 - Present)
Contact Center Manager @ (May 2015 - Present)
Fraud Prevention Manager @ (April 2014 - May 2015)
Analysis Manager | Contact Center Analytics @ (September 2004 - May 2014)
Sales Supervisor @ ESL Federal Credit Union (January 2003 - September 2004)
Tele Banker and Online Chat Support @ ESL Federal Credit Union (September 1998 - January 2003)
Head Teller | Teller @ First Federal Savings and Loan/ Marine Midland (January 1984 - January 1996)
Sharon Maley Education
Monroe Community College
Varied Courses
Ashford University
Varied Courses
Sharon Maley Skills
Coaching
Customer Service
Banking
Analytics
Microsoft Office
Financial Analysis
Process Improvement
Management
Leadership
Analysis
Strategic Planning
Risk Management
Credit
Project Management
Vendor Management
Call Centers
Loans
Finance
Retail Banking
Web Chat
Contact Centers
Sales
Microsoft Excel
Business Analysis
Sharon Maley Summary
Sharon Maley, based in Rochester, NY, US, is currently a Manager, Genesys Strategy and Contact Center Operations at ESL Federal Credit Union. Sharon Maley brings experience from previous roles at ESL Federal Credit Union. Sharon Maley holds a Varied Courses @ Monroe Community College. With a robust skill set that includes Coaching, Customer Service, Banking, Analytics, Microsoft Office and more. Sharon Maley has 1 emails and 1 mobile phone numbers on RocketReach.
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