2010 -
2015 Head of Customer Experience @ M&S Bank
2005 -
2010 UK and Offshore Manager @ M&S Money
2003 -
2004 Consultant @ Self Employed
1989 -
2002 Head of Call Centres @ RAC
Sharon Larkin Skills
Call Centers
Business Transformation
Change Management
Contact Centers
Customer Experience
Operations Management
Outsourcing
Service Delivery
Stakeholder Management
Strategy
Team Leadership
Team Management
Project Management
Business Development
Social Media
Business Analysis
Strategic Planning
Sharon Larkin Summary
Sharon Larkin, based in Manchester, GB, is currently a Chief Operating Officer at M&S Bank. Sharon Larkin brings experience from previous roles at Marks & Spencer Money, M&S Bank, M&S Money and Self Employed. With a robust skill set that includes Call Centers, Business Transformation, Change Management, Contact Centers, Customer Experience and more. Sharon Larkin has 1 emails on RocketReach.
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