Sharon Dawson Email & Phone Number
Academy Director @ Marston Holdings
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Sharon Dawson Location
- Huddersfield, GB
Sharon Dawson Work
- Academy Director @ (August 2025 - Present)
- Retail Bank Consultant @ (June 2025 - August 2025)
- Customer Experience and Operations Director @ Rebel Energy UK (July 2023 - May 2025)
- Change Director @ (March 2021 - June 2023)
- Head of Customer Operations @ (August 2018 - March 2021)
- Head of Customer Care @ (December 2015 - August 2018)
- Head of Operations @ (March 2015 - November 2015)
- Head of Customer Experience @ (July 2014 - February 2015)
- Head of Customer Relations @ Vodafone (May 2013 - June 2014)
- Senior Manager, Transaction Delivery @ Vodafone (August 2012 - April 2013)
- Head of Banking Services @ (April 2010 - July 2012)
- Change and Resource Leader @ (August 2008 - March 2010)
- Customer Services Manager @ (March 2005 - July 2008)
- Global Programme Manager @ (December 2003 - March 2005)
Sharon Dawson Education
- University of Leeds
PGCE (BUSINESS EXCELLENCE)
2002-2003 - The University of Huddersfield
Ba HONS (COMPUTING IN BUSINESS)
1988-1992
Sharon Dawson Skills
- Agile & Waterfall Methodologies
- Agile Leadership
- Banking
- Budget Management
- Business Analysis
- Business Process Improvement
- Business Transformation
- Call Centers
- Change Management
- Coaching
- Communication
- Contact Centers
- Culture Change
- Customer Experience
- Customer Insight
- Customer Retention
- Customer Satisfaction
- Customer Service
- Employee Engagement
- Financial Services
- Forecasting
- Governance
- High Performance Teams
- Integration
- Leadership
- Management
- Operational Excellence
- Operations Management
- Organizational Design
- Outsourced Solutions
- Outsourcing
- People Development
- Performance Management
- Process Improvement
- Programme Delivery
- Project Delivery
- Project Management
- Project Planning
- Project Portfolio Management
- Relationship Management
- Resource Management
- Retail Banking
- Risk Management
- Service Management
- Stakeholder Management
- Strategic Planning
- Strategy
- Team Leadership
- Team Management
- Third-Party Vendor Management
- Vendor Management
- Call Center
- Internet Banking
- Cross Selling
- NLP
- CRM
- Service Delivery
- Sales
- Proposition Development
- Telecommunications
- Credit Cards
- Customer Relations
- Project Portfolio
- Business Process
- Services
Sharon Dawson Summary
- Sharon Dawson, based in Huddersfield, GB, is currently a Academy Director at Marston Holdings. Sharon Dawson brings experience from previous roles at LHV Bank, Rebel Energy UK and Together - loans, mortgages & finance. Sharon Dawson holds a 2002 - 2003 PGCE in BUSINESS EXCELLENCE @ University of Leeds. With a robust skill set that includes Agile & Waterfall Methodologies, Agile Leadership, Banking, Budget Management, Business Analysis and more. Sharon Dawson has 3 emails and 1 mobile phone numbers on RocketReach.
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Top Marston Holdings Employees
David Balls
Chief People Officer
Oxford, GB
Richard Overington
Director of Private Parking
Blackwater, GB
James Davies
Chief Commercial Officer (CCO)
London, GB
Andrew Twine
Enforcement internal operations director
England, United Kingdom
Keith Hanshaw
Group Managing Director
Rochester, GB
Emma Cowan
Group Managing Director - Enforcement
Northwich, GB
Sharon Dawson
Academy Director
Huddersfield, GB
Darren Marchant
Head of Service Delivery
Bearsted, GB
Richard Cruden
Head Of Finance
Stockport District, GB
Cathy Scully
Director of Procurement and Facilities
Warrington, GB
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