Sharon Dawson Email & Phone Number
Academy Director @ Marston Holdings
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Sharon Dawson Location
- Huddersfield, GB
Sharon Dawson Work
- Academy Director @ (August 2025 - Present)
- Retail Bank Consultant @ (June 2025 - August 2025)
- Customer Experience and Operations Director @ Rebel Energy UK (July 2023 - May 2025)
- Change Director @ (March 2021 - June 2023)
- Head of Customer Operations @ (August 2018 - March 2021)
- Head of Customer Care @ (December 2015 - August 2018)
- Head of Operations @ (March 2015 - November 2015)
- Head of Customer Experience @ (July 2014 - February 2015)
- Head of Customer Relations @ Vodafone (May 2013 - June 2014)
- Senior Manager, Transaction Delivery @ Vodafone (August 2012 - April 2013)
- Head of Banking Services @ (April 2010 - July 2012)
- Change and Resource Leader @ (August 2008 - March 2010)
- Customer Services Manager @ (March 2005 - July 2008)
- Global Programme Manager @ (December 2003 - March 2005)
Sharon Dawson Education
- University of Leeds
PGCE (BUSINESS EXCELLENCE)
2002-2003 - The University of Huddersfield
Ba HONS (COMPUTING IN BUSINESS)
1988-1992
Sharon Dawson Skills
- Customer Experience
- Stakeholder Management
- Performance Management
- Banking
- Change Management
- Retail Banking
- Employee Engagement
- Call Center
- Relationship Management
- Contact Centers
- Business Transformation
- Coaching
- Customer Service
- Project Delivery
- Internet Banking
- Financial Services
- Team Leadership
- Customer Retention
- Cross Selling
- NLP
- Call Centers
- Strategy
- Leadership
- Management
- Forecasting
- Business Process Improvement
- Resource Management
- Project Planning
- Team Management
- Integration
- Outsourcing
- CRM
- Risk Management
- Service Delivery
- Vendor Management
- Strategic Planning
- Business Analysis
- Sales
- Project Portfolio Management
- Governance
- Proposition Development
- Telecommunications
- Programme Delivery
- Culture Change
- Credit Cards
- Service Management
- Operations Management
- Process Improvement
- Customer Relations
- Project Portfolio
- Business Process
- Services
Sharon Dawson Summary
- Sharon Dawson, based in Huddersfield, GB, is currently a Academy Director at Marston Holdings. Sharon Dawson brings experience from previous roles at LHV Bank, Rebel Energy UK and Together - loans, mortgages & finance. Sharon Dawson holds a 2002 - 2003 PGCE in BUSINESS EXCELLENCE @ University of Leeds. With a robust skill set that includes Customer Experience, Stakeholder Management, Performance Management, Banking, Change Management and more. Sharon Dawson has 3 emails and 1 mobile phone numbers on RocketReach.
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