Sharon Baker Email
Senior Customer Success Manager @ XCD Limited
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Sharon Baker Location
- Chepstow, GB
Sharon Baker Work
- Senior Customer Success Manager @ (April 2026 - Present)
- Customer Success Manager @ (March 2023 - March 2026)
- Customer Success Manager @ (March 2021 - March 2023)
- Delivery Person (Covid) @ (March 2020 - March 2021)
- Head of Operations @ Charity (December 2015 - March 2020)
- Various Customer Facing Roles @ (September 1995 - December 2015)
Sharon Baker Education
- BPP
Certificate (Accountancy)
2013-2016 - University of South Wales
Higher National Certificate (Business Administration)
1995-1999
Sharon Baker Skills
- Customer Retention
- Sales
- Account Management
- Cross-Selling
- Renewals
- Triage
- Newsletters
- Debtor Management
- Invoicing
- HMRC Compliance
- Charity Commission Compliance
- Client Services
- Leadership
- Website Content Management
- Operations Management
- Helpline
- Customer Service
- Customer Support
- Delivery Driver
- Mail Sorting
- Decision-Making
- Customer Relationship Management (CRM)
- Relationship Building
- Time Management
- Administration
- Microsoft Office
- Bid Writing
- Key Performance Indicators
- Customer Success
- Long-term Customer Relationships
- Zendesk
- Salesforce.com
Sharon Baker Summary
- Sharon Baker, based in Chepstow, GB, is currently a Senior Customer Success Manager at xcd. Sharon Baker brings experience from previous roles at xcd, RLDatix, Royal Mail and Charity. Sharon Baker holds a 2013 - 2016 Certificate in Accountancy @ BPP. With a robust skill set that includes Customer Retention, Sales, Account Management, Cross-Selling, Renewals and more. Sharon Baker has 2 emails on RocketReach.
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