Sharon Baker Email
Senior Customer Success Manager @ XCD Limited
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Sharon Baker Location
- Chepstow, GB
Sharon Baker Work
- 2026 -now Senior Customer Success Manager @
- 2023 -2026 Customer Success Manager @
- 2021 -2023 Customer Success Manager @
- 2020 -2021 Delivery Person (Covid) @
- 2015 -2020 Head of Operations @ Charity
- 1995 -2015 Various Customer Facing Roles @
Sharon Baker Education
- BPP
Certificate (Accountancy)
2013-2016 - University of South Wales
Higher National Certificate (Business Administration)
1995-1999
Sharon Baker Skills
- Customer Retention
- Sales
- Account Management
- Cross-Selling
- Renewals
- Triage
- Newsletters
- Debtor Management
- Invoicing
- HMRC Compliance
- Charity Commission Compliance
- Client Services
- Leadership
- Website Content Management
- Operations Management
- Helpline
- Customer Service
- Customer Support
- Delivery Driver
- Mail Sorting
- Decision-Making
- Customer Relationship Management (CRM)
- Relationship Building
- Time Management
- Administration
- Microsoft Office
- Bid Writing
- Key Performance Indicators
- Customer Success
- Long-term Customer Relationships
- Zendesk
- Salesforce.com
Sharon Baker Summary
- Sharon Baker, based in Chepstow, GB, is currently a Senior Customer Success Manager at xcd. Sharon Baker brings experience from previous roles at xcd, RLDatix, Royal Mail and Charity. Sharon Baker holds a 2013 - 2016 Certificate in Accountancy @ BPP. With a robust skill set that includes Customer Retention, Sales, Account Management, Cross-Selling, Renewals and more. Sharon Baker has 2 emails on RocketReach.
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