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Sharon Antonio Location
Philippines
Sharon Antonio Work
Vice President Operations @ (July 2023 - Present)
Vice President of Operations @ (November 2019 - July 2023)
Director of Operations @ (May 2016 - November 2019)
Senior Operations Manager @ (January 2012 - May 2016)
Program Manager (Service Delivery Manager) @ (September 2008 - February 2012)
Account Executive @ (December 2004 - August 2008)
Call Center Supervisor @ (September 2003 - November 2004)
Call Center Representative @ (July 2002 - August 2003)
Sharon Antonio Education
Holy Angel University
Bachelor's degree (Computer Science)
1998-2002
Holy Angel University
Bachelor of Science (B.S.) (Computer Science)
1998-2002
Sharon Antonio Skills
Outsourcing
Call Centers
Vendor Management
BPO
Customer Satisfaction
Team Management
Service Delivery
Customer Experience
Performance Management
Microsoft Office
Contact Centers
Customer Service
Program Management
Training
Sharon Antonio Summary
Sharon Antonio, based in Philippines, is currently a Vice President Operations at TOA Global. Sharon Antonio brings experience from previous roles at TaskUs, Expert Global Solutions and Cyber City Teleservices. Sharon Antonio holds a 1998 - 2002 Bachelor's degree in Computer Science @ Holy Angel University. With a robust skill set that includes Outsourcing, Call Centers, Vendor Management, BPO, Customer Satisfaction and more. Sharon Antonio has 2 emails and 1 mobile phone numbers on RocketReach.
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