Shari Millett Email & Phone Number
Customer Support Professional @ ESGI Software
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Shari Millett Location
- Austin, TX, US
Shari Millett Work
- Customer Support Professional @ (March 2023 - Present)
- Customer Support Supervisor @ (August 2021 - January 2023)
- Lead Client Support Analyst @ Saddle Oak Software (March 2018 - February 2021)
- Customer Support Supervisor (Remote) @ (September 2018 - August 2020)
- Onboarding Specialist Team Lead @ (October 2017 - May 2018)
- Full Time Student @ (May 2008 - July 2010)
Shari Millett Education
- Austin Community College
Bachelor of Applied Science (Computer Science)
2008-2011 - New Mexico State University
(General Studies)
1993-1995
Shari Millett Skills
- Account Management
- Analytical Skills
- Attention to Detail
- Business Process Improvement
- CRM
- Call Centers
- Client Services
- Communication
- Customer Experience
- Customer Experience Management
- Customer Interaction
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Enterprise Software
- Knowledge Base
- Leadership
- Mac
- Management
- Microsoft Certified Desktop Support Technician (MCDST)
- Microsoft Office
- Organization Skills
- Problem Solving
- Process Improvement
- Product Development
- Project Management
- Quality Assurance
- Relationship Building
- Remote Desktop
- SaaS
- Sales
- Salesforce.com
- Service-Level Agreements (SLA)
- Software Documentation
- Software Implementation
- Software as a Service (SaaS)
- Strategic Planning
- Team Building
- Team Leadership
- Technical Support
- Time Management
- Training
- Troubleshooting
- WordPress
- Written Communication
- Zendesk
- iOS
- iPad Support
- iPhone
Shari Millett Summary
- Shari Millett, based in Austin, TX, US, is currently a Customer Support Professional at ESGI Software. Shari Millett brings experience from previous roles at Wheel, Saddle Oak Software, Liveops, Inc. and Active8 Software. Shari Millett holds a 2008 - 2011 Bachelor of Applied Science in Computer Science @ Austin Community College. With a robust skill set that includes Account Management, Analytical Skills, Attention to Detail, Business Process Improvement, CRM and more. Shari Millett has 1 emails and 1 mobile phone numbers on RocketReach.
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