Shari McGrath Email & Phone Number
VP of Customer Experience @ Opus1.io
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Shari McGrath Location
- Boston, MA, US
Shari McGrath Work
- VP of Customer Experience @ (July 2025 - Present)
- Customer Success Core Leader @ (January 2021 - May 2024)
- SVP, Customer Success @ (March 2022 - September 2023)
- Vice President, Customer Success @ (November 2020 - March 2022)
- Director of Customer Success @ (September 2019 - November 2020)
- Director of Customer Success @ (March 2017 - March 2019)
- Enterprise Customer Success Manager - US East @ (February 2016 - March 2017)
- Project Manager @ (January 2014 - February 2016)
- Relationship Manager and Account Executive @ (August 2013 - January 2014)
- Account Executive @ (September 2010 - August 2013)
- Claims Specialist @ (October 2006 - September 2010)
Shari McGrath Education
- University of Massachusetts Amherst
Bachelors
- Boston University
- UMass Boston
Shari McGrath Skills
- Account Management
- Brokers
- Business Analysis
- Business Development
- Business Process Improvement
- Change Management
- Coaching
- Continuous Improvement
- Customer Experience
- Customer Experience Design
- Customer Experience Management
- Customer Service
- Customer Support
- Customer-focused Service
- Employee Benefits
- Executive Relationships
- Experienced Business Analyst
- Healthcare Information Technology
- Insurance
- Integration
- Leadership
- Management
- Net Promoter Score
- Online Support
- Presentations
- Problem Solving
- Process Improvement
- Project Management
- Project Planning
- Property & Casualty Insurance
- Resiliency
- Risk Management
- SaaS
- Sales
- Salesforce.com
- Sentiment Analysis
- Sharepoint
- Social Media
- Software Implementation
- Start-ups
- Strategic Planning
- Strategy
- Support Management
- Team Leadership
- Tortoise SVN
- Training
- Vendor Management
- Voice of the Customer
- people management
- program management
- prospect research
- talent management
Shari McGrath Summary
- Shari McGrath, based in Boston, MA, US, is currently a VP of Customer Experience at Opus1.io. Shari McGrath brings experience from previous roles at Underscore VC and Hi Marley. Shari McGrath holds a Bachelors @ University of Massachusetts Amherst. With a robust skill set that includes Account Management, Brokers, Business Analysis, Business Development, Business Process Improvement and more. Shari McGrath has 5 emails and 2 mobile phone numbers on RocketReach.
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