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Sharby Location
Chandler, AZ, US
Sharby Work
2026 -now Vice President, Consumer Experience @
2021 -2026 Director, Customer Experience @
2017 -2021 National Accounts Director @
2015 -2018 Director of Customer Service @
2015 -2016 Director of Customer Experience @
2012 -2015 Director of Customer Experience @
2009 -2012 Service Excellence and Patient Experience Manager @
2006 -2009 Customer Satisfaction Program Manager - Global Real Estate and Procurement Services @
2002 -2006 Project Manager @
2000 -2002 Customer Service Supervisor and Controller @ Gart Sports
1999 -2000 Technical Support Representative - QuickBooks @
Sharby Education
University of Nevada, Reno
Bachelor's Degree
2000-2004
University of Arizona 1999-2000
Sharby Skills
Compliance Management
User Experience Testing
Patient Advocacy
Training
Healthcare
Customer Experience Design
Customer Experience Management
Event Planning
Product Development
Hospitals
Change Management
Lean Six Sigma
Customer Satisfaction
Program Development
Management
Leadership
Customer Insight
New Service Development
Business Development
Customer Centric Solutions
Business Turn Arounds
Team Building
Six Sigma
Customer Service
Public Speaking
Cross Functional Team Leadership
Coaching
Team Leadership
Project Management
Patient Satisfaction
Healthcare Information Technology
Strategy
Negotiation
Vendor Management
Six Sigma Green Belt
Quality Patient Care
Franchising
Real Estate
Program Management
Strategic Planning
Process Improvement
Performance Management
Advisory Boards
User Experience Design
Business Process Improvement
Customer Experience
Leadership Development
Sharby Summary
Sharby, based in Chandler, AZ, US, is currently a Vice President, Consumer Experience at Plexus Worldwide. Sharby brings experience from previous roles at Voya Financial and Re-Bath, LLC. Sharby holds a 2000 - 2004 Bachelor's Degree @ University of Nevada, Reno. With a robust skill set that includes Compliance Management, User Experience Testing, Patient Advocacy, Training, Healthcare and more. Sharby has 2 emails and 3 mobile phone numbers on RocketReach.
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