Shannon Wright Email & Phone Number

Manager of ITSM @ GameStop

View Shannon's Email & Phone Number

5 free lookup(s).

If you need more lookups, subscriptions start at $34 USD/month.

Shannon Wright Location

Argyle, TX, US

Shannon Wright Work

2025 -now Manager of ITSM @
2021 -2025 Technical Lead - Aligned Agility @
2019 -2021 Business Agility Jira Align Technical Consultant @
2015 -2019 Technical Manager-Delivery Applications @
2015 -2015 Sr. Systems Engineer @
2012 -2015 IT Manager @
2010 -2012 Business Systems Analyst Lead @
2008 -2010 Senior Business Systems Analyst @
2008 -2008 Consultant @ Independant Consultant
2002 -2008 Content Project Manager @
2001 -2002 Lead Partner Technical Lead @
1999 -2001 Technical Lead @
1995 -1999 Technical Support @

Shannon Wright Education

Western Governors University
B.S. in Cybersecurity and Information Assurance
2018-2019
Tarleton State University 2007-2008
Texas A&M University-Commerce
BBA (Managment Information Systems)
1991-1993

Shannon Wright Skills

Customer Experience
Problem Solving
Communication
Customer Satisfaction
TargetProcess
Product Manager
Product Owner
Process Improvement
JIRA
Jira Align
Disaster Recovery
Software Documentation
Business Analysis
Business Process
Vendor Management
Testing
Troubleshooting
IT Management
Technical Support
User Acceptance Testing
PMP
Enterprise Architecture
Business Intelligence
Requirements Analysis
Integration
Service Delivery
Software Project Management
ITIL
IT Operations
Agile Methodologies
Requirements Gathering
Project Management
System Deployment
Project Planning
System Administration
SharePoint
Visio
Microsoft Exchange
Windows 7
Microsoft SQL Server
Microsoft Office
Linux
Open Source Software
Microsoft Technologies
MySQL
Java
Enterprise Software
Microsoft Outlook
Team Management
Customer Service
Confluence
Microsoft Operating Systems
Active Directory
DNS
Operating Systems
Networking
Engineering
Strategy
Virtualization
Atlassian JIRA
Fedora
VirtualBox
Training
Ubuntu
Management
Outsourcing
Windows XP Pro
Remote Desktop
Databases
Customer Requirements
New Ideas
Trains and Add Rails
Vendors
Windows
System Upgrades
Mentoring
Front End
Performance Tuning
Business Administration
Systems Performance
Content Strategy
Amdocs Clarify
Contact Centers
Business Partners
Windows XP
Organizational Structure
Steel Detailing
Advantages
Texas
Text Editing
User Provisioning
Project Turnaround
Calls
Route
Currency
Guiding
Sop
Metrics
Routing
System Requirements
Monitors
Test Scenarios
Strategic Partners
Workflow
Baseline
Groove
Escalation
Forecasting
Crystal Reports
System
Business Services
Relationship Management
Education
Corel
Offering
Tests
Reports
New Process
Procedural Development
Reaching
Cash Flow Forecasting
Budgeting
Netmeeting
Risk Analysis
Trending
Sla
Refinement
Subject Matter Expert
Technical Tools
Documentation
Performance Reporting
American
Research
Results Driven
Articles
Conflict Resolution
Service Providers
Reporting
Stakeholders
Call Centers
Microsoft
Writers
Identifying Opportunities
Information Technology
Frequency
Gap Analysis
Information Security
Partner Management
Provision
Content Management
Production Support
Business Systems Analysis
Benefits Analysis
Applications
Software as a Service Saas
Data Analysis
Business Expansion
Client Services
Business Alignment
Strategic Planning
Westlake
Technical Writers
Product Support
Usability
Operations
Triage
Subject Matter Experts
Business Partner
Service Quality
Change Management
Microsoft Project
Microsoft Certified Professional
Remediation
Data Driven Testing
Project
Contractual Agreements
Cost Control
House
Alternative Solutions
Training Programs
Performance Improvement
Presentations
Software Development Life Cycle Sdlc
Responsibility
Internal Audit
Rapport
Ticketing
Technology Management
Executive Management
Matching
Root Cause Analysis
History
Business Process Re Engineering
Windows Vista
Software
Windows NT
Compliance
Seamless
Outlook
Addressing
Support Engineers
Knowledge Base
Business Continuity
Interviews
Interest Rates
Libraries
Application Support
Platforms
Commerce
Budgets
Legacy Systems
Knowledge Management
Workflow Management
Software Development
MIS
Delivery
Coordinate
Software Development Life Cycle
Software as a Service

Shannon Wright Summary

Shannon Wright, based in Argyle, TX, US, is currently a Manager of ITSM at GameStop. Shannon Wright brings experience from previous roles at Adaptavist, Cprime, Inc, Sirius XM Radio Inc. and CoreLogic. Shannon Wright holds a 2018 - 2019 B.S. in Cybersecurity and Information Assurance @ Western Governors University. With a robust skill set that includes Customer Experience, Problem Solving, Communication, Customer Satisfaction, TargetProcess and more. Shannon Wright has 4 emails and 3 mobile phone numbers on RocketReach.