Shannon Ward Email & Phone Number
Global Director, Guest Experience @ Fairmont Hotels & Resorts
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Shannon Ward Location
- Canada
Shannon Ward Work
- Global Director, Guest Experience @ (May 2023 - Present)
- Director, Rooms, North and Central America (Multibrand) @ (January 2019 - May 2023)
- Guest Services Manager, North and Central America (Multibrand) @ (April 2018 - January 2019)
- Front Office Manager @ (December 2015 - March 2018)
- Guest Relations Manager @ (December 2014 - November 2015)
- Leadership Development Program, Rooms Leadership @ (May 2013 - December 2014)
- Housekeeping Supervisor @ (May 2012 - September 2012)
- Front Office Lead @ (May 2011 - September 2011)
- Guest Service Agent @ (May 2010 - October 2010)
- At Your Service Agent @ (May 2009 - October 2009)
Shannon Ward Education
- University of Guelph
Bachelor of Commerce (B.Com.) (Hotel & Food Administration)
2011-2013 - Canadore College
Honours Advanced Diploma (Hotel, Resort & Restaurant Administration)
2008-2011
Shannon Ward Skills
- Communication
- Customer Service
- Front Office
- Hospitality
- Hospitality Industry
- Leadership
- Leadership Development
- MARSHA
- Marriott Property Management Systems
- Microsoft Office
- Resorts
- Smart Serve Certified
- Teamwork
- Time Management
- Microsoft Word
- Project Management
- Research
- Microsoft Excel
- Social Media
Shannon Ward Summary
- Shannon Ward, based in Canada, is currently a Global Director, Guest Experience at Fairmont Hotels & Resorts. Shannon Ward brings experience from previous roles at Accor and Fairmont Vancouver Airport. Shannon Ward holds a 2011 - 2013 Bachelor of Commerce (B.Com.) in Hotel & Food Administration @ University of Guelph. With a robust skill set that includes Communication, Customer Service, Front Office, Hospitality, Hospitality Industry and more. Shannon Ward has 1 emails on RocketReach.
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