Shannon Thomas Email & Phone Number
Sr. Manager, Cloud Capacity Management @ Google
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Shannon Thomas Location
- Seattle, WA, US
Shannon Thomas Work
- 2022 -now Sr. Manager, Cloud Capacity Management @
- 2017 -2022 Sr. Manager, Operations and Product, Amazon Go @
- 2019 -2021 Sr. Manager, Supply Chain Operations and Tech Deployment, Amazon Physical Stores Technology @
- 2015 -2019 Sr. Manager, AIML Data Operations, Amazon Go @
- 2015 -2017 Manager, Amazon Go CX Quality Operations @
- 2011 -2015 Manager, Merchant and Customer Support Operations, Amazon Local @
- 2006 -2009 Contact Center Manager @ Cooking.com
- 2000 -2002 Director, Customer Service @
- 1998 -2000 Manager, Customer Service @
Shannon Thomas Education
- University of California, Berkeley
Bachelor of Arts (Social Science)
-
Masters (Composition, Music)
- Naveen Jindal School of Management, UT Dallas
(Coaching)
Shannon Thomas Skills
- Cross-functional Team Leadership
- Project Management
- Web Analytics
- Customer Service
- Strategic Partnerships
- Team Building
- Customer Satisfaction
- CRM
- Process Improvement
- Call Centers
- Call Center
- Customer Experience
- Account Management
- Product Management
- Management
- E-commerce
- Team Leadership
- SaaS
- Salesforce.com
- Strategy
Shannon Thomas Summary
- Shannon Thomas, based in Seattle, WA, US, is currently a Sr. Manager, Cloud Capacity Management at Google. Shannon Thomas brings experience from previous roles at Amazon. Shannon Thomas holds a Bachelor of Arts in Social Science @ University of California, Berkeley. With a robust skill set that includes Cross-functional Team Leadership, Project Management, Web Analytics, Customer Service, Strategic Partnerships and more. Shannon Thomas has 3 emails and 1 mobile phone numbers on RocketReach.
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