Shannon Thomas Email & Phone Number
Sr. Manager, Cloud Capacity Management @ Google
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Shannon Thomas Location
- Seattle, WA, US
Shannon Thomas Work
- Sr. Manager, Cloud Capacity Management @ (January 2022 - Present)
- Sr. Manager, Operations and Product, Amazon Go @ (January 2017 - January 2022)
- Sr. Manager, Supply Chain Operations and Tech Deployment, Amazon Physical Stores Technology @ (November 2019 - November 2021)
- Sr. Manager, AIML Data Operations, Amazon Go @ (August 2015 - November 2019)
- Manager, Amazon Go CX Quality Operations @ (July 2015 - January 2017)
- Manager, Merchant and Customer Support Operations, Amazon Local @ (July 2011 - August 2015)
- Contact Center Manager @ Cooking.com (March 2006 - May 2009)
- Director, Customer Service @ (January 2000 - January 2002)
- Manager, Customer Service @ (January 1998 - January 2000)
Shannon Thomas Education
- University of California, Berkeley
Bachelor of Arts (Social Science)
-
Masters (Composition, Music)
- Naveen Jindal School of Management, UT Dallas
(Coaching)
Shannon Thomas Skills
- Cross-functional Team Leadership
- Project Management
- Web Analytics
- Customer Service
- Strategic Partnerships
- Team Building
- Customer Satisfaction
- CRM
- Process Improvement
- Call Centers
- Call Center
- Customer Experience
- Account Management
- Product Management
- Management
- E-commerce
- Team Leadership
- SaaS
- Salesforce.com
- Strategy
Shannon Thomas Summary
- Shannon Thomas, based in Seattle, WA, US, is currently a Sr. Manager, Cloud Capacity Management at Google. Shannon Thomas brings experience from previous roles at Amazon. Shannon Thomas holds a Bachelor of Arts in Social Science @ University of California, Berkeley. With a robust skill set that includes Cross-functional Team Leadership, Project Management, Web Analytics, Customer Service, Strategic Partnerships and more. Shannon Thomas has 3 emails and 1 mobile phone numbers on RocketReach.
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